[asterisk-bugs] [JIRA] (ASTERISK-20690) Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.

[Joshua Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20690?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp updated ASTERISK-20690:
-----------------------------------

    Assignee: Jeff Hoppe
      Status: Waiting for Feedback  (was: Open)

Did you ever apply the patches? Is this still a problem in supported versions of Asterisk?

> Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.
> --------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20690
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20690
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, PBX/pbx_realtime
>    Affects Versions: 10.8.0, 10.10.0
>         Environment: Centos 5.7    2.6.18-274.17.1.el5
>            Reporter: Jeff Hoppe
>            Assignee: Jeff Hoppe
>            Severity: Critical
>         Attachments: Agent Login and Logoff.pdf, Answers to Questions.pdf, callstuckinqueue_20121203.pcap, debug.22.gz, debug.23.gz, fulllog.txt, jira_asterisk_20690_combined_v10.patch, jira_asterisk_20690_mrg_up_v10.patch, jira_asterisk_20690_one_login_v10.patch, queues.conf, sip.conf, Stuck in queue debug.txt, Summary.txt
>
>
> A call will get stuck in the queue for some reason, the call does not actually exist anymore but Asterisk still thinks it does.  This call never gets sent to an agent and subsequent calls to the queue are never sent to available agents.



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