[asterisk-bugs] [JIRA] (ASTERISK-25839) "Expected to acknowledge ticks" problem

[Joshua Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25839?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp closed ASTERISK-25839.
----------------------------------

    Resolution: Not A Bug

Closing as reporter stated that they believe it was due to an AGI holding up things.

If this is still an issue under supported versions feel free to comment and reopen with the specific version and the details.

> "Expected to acknowledge ticks" problem
> ---------------------------------------
>
>                 Key: ASTERISK-25839
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25839
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/General
>    Affects Versions: 11.21.2
>         Environment: Debian 7.6, 64 bit
>            Reporter: David Cunningham
>            Assignee: Unassigned
>            Severity: Critical
>         Attachments: C-00008542-clean.txt.gz
>
>
> We are seeing an issue where a call will be "stuck" for roughly a minute or so and the Asterisk log gives many "Expected to acknowledge ticks" warnings as below. This is causing severe issues for a customer running a call centre. The system is running 11.21.2.
> Can you advise of the cause? Thank you.
> {noformat}
> [Mar 10 08:00:25] DEBUG[3158][C-0000273f] channel.c: Set channel Local/4171411 at product-phone-0000217b;2 to write format slin
> [Mar 10 08:00:25] DEBUG[3158][C-0000273f] res_musiconhold.c: Local/4171411 at product-phone-0000217b;2 Opened file 0 '/var/lib/product/music/2/2/1'
> [Mar 10 08:00:25] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Difference is 888, ms is 131
> [Mar 10 08:00:25] DEBUG[3158][C-0000273f] res_timing_timerfd.c: Expected to acknowledge 1 ticks but got 4 instead
> [Mar 10 08:00:30] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Got RTCP report of 76 bytes
> [Mar 10 08:00:30] DEBUG[3158][C-0000273f] res_musiconhold.c: Local/4171411 at product-phone-0000217b;2 Opened file 0 '/var/lib/product/music/2/2/1'
> [Mar 10 08:00:30] DEBUG[3158][C-0000273f] res_timing_timerfd.c: Expected to acknowledge 1 ticks but got 4 instead
> [Mar 10 08:00:30] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Difference is 752, ms is 114
> [Mar 10 08:00:32] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Got RTCP report of 76 bytes
> [Mar 10 08:00:35] DEBUG[3158][C-0000273f] res_musiconhold.c: Local/4171411 at product-phone-0000217b;2 Opened file 0 '/var/lib/product/music/2/2/1'
> [Mar 10 08:00:35] DEBUG[3158][C-0000273f] res_timing_timerfd.c: Expected to acknowledge 1 ticks but got 5 instead
> [Mar 10 08:00:35] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Difference is 824, ms is 123
> [Mar 10 08:00:36] DEBUG[3146][C-0000273f] res_rtp_asterisk.c: Got RTCP report of 76 bytes
> [Mar 10 08:00:40] DEBUG[3158][C-0000273f] res_musiconhold.c: Local/4171411 at product-phone-0000217b;2 Opened file 0 '/var/lib/product/music/2/2/1'
> [Mar 10 08:00:40] DEBUG[3158][C-0000273f] res_timing_timerfd.c: Expected to acknowledge 1 ticks but got 4 instead
> {noformat}



--
This message was sent by Atlassian JIRA
(v6.2#6252)