[asterisk-bugs] [JIRA] (ASTERISK-27199) Voicemail emails ignoring "serveremail" setting

[Sean Bright (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-27199?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Sean Bright closed ASTERISK-27199.
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[~teleute], I understand what you are saying, but Asterisk is not an SMTP client, it relies on sendmail or whatever you have configured as your {{mailcmd}} to actually send the e-mail.

Asterisk is generating the e-mail that you are asking it to, but your SMTP server (Office 365) is rejecting it for reasons outside of Asterisk's control.

> Voicemail emails ignoring "serveremail" setting
> -----------------------------------------------
>
>                 Key: ASTERISK-27199
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27199
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 13.16.0
>         Environment: FreePBX 13.0.192.9 bundled distro
>            Reporter: Allison Walters
>            Assignee: Unassigned
>            Severity: Minor
>         Attachments: voicemail.Yr1VXT
>
>
>  (Note: this was originally reported as a bug to FreePBX - they verified that they're setting the config properly for the underlying asterisk system, and so suggested it be reported here instead.  I've included that bug report in the external issue ID field on this report.)
> I have entered the email address I want to use for voicemail sending (voicemail@<ourdomain>) into the SMTP authentication settings (not sure exactly where this lies in the asterisk settings), and into the voicemail/email settings.  I've verified that this address is then put into the voicemail.conf file as the serveremail setting.  However, this fails, and in the maillog I can see that the email is sending from "asterisk@<ourdomain>", which of course doesn't match the authentication info I've put in, so O365 rejects it.  If I create asterisk@ in our O365, and use that info everywhere, it all works fine, but it seems to ignore the serveremail setting when I'm telling it to send from a different address.
> I've tried both voicemail@<ourdomain> and just voicemail as the setting, and again can see that they're getting successfully written to the voicemail.conf file; they're just not getting used when the email is composed.



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