[asterisk-bugs] [JIRA] (ASTERISK-27210) Getting segfault in res_pjsip.so and libasteriskpj.so.2

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27210?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238163#comment-238163 ] 

Joshua Colp commented on ASTERISK-27210:
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Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

There's not enough information here to really provide any information or suggestion of what could be happening, we really do need that backtrace.

> Getting segfault in res_pjsip.so and libasteriskpj.so.2
> -------------------------------------------------------
>
>                 Key: ASTERISK-27210
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27210
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_pjsip
>    Affects Versions: 14.5.0
>         Environment: Ubuntu 16.04.2 LTS
>            Reporter: Jeppe Ryskov Larsen
>
> Suddenly we got these 4 segfaults in a relatively short timespan. 
> {code}
> Aug 21 10:38:28 osl1-voip-cluster01-asterisk05 kernel: [28594.890030] asterisk[27799]: segfault at 1e0 ip 00007f341b163500 sp 00007f34331a1a08 error 4 in res_pjsip.so[7f341b151000+49000]
> Aug 21 10:40:43 osl1-voip-cluster01-asterisk05 kernel: [28729.766816] asterisk[5930]: segfault at 1e0 ip 00007fe2552bb500 sp 00007fe0779b1a08 error 4 in res_pjsip.so[7fe2552a9000+49000]
> Aug 21 10:41:52 osl1-voip-cluster01-asterisk05 kernel: [28799.083666] asterisk[7569]: segfault at 18 ip 00007f7828c780f8 sp 00007f7722f21940 error 4 in libasteriskpj.so.2[7f7828b6f000+15a000]
> Aug 21 10:42:44 osl1-voip-cluster01-asterisk05 kernel: [28850.946232] asterisk[9174]: segfault at 90 ip 00007f8c9fd630e8 sp 00007f8ba1d18940 error 4 in libasteriskpj.so.2[7f8c9fc5a000+15a000]
> {code}
> After investigating the circumstances during that timespan, i saw no behaviour out of the ordinary, and no changes has been made in the last months, and this has never occurred.
> Sadly, this is running in our production system, where we have debug turned off, so i can not provide a backtrace, but was just hoping maybe someone has seen similar before or can pinpoint us the the right direction for collecting more information so we can debug this further. 



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