[asterisk-bugs] [JIRA] (ASTERISK-27166) segfault at 10 ... error 4 in app_queue.so

[Mario Lenis (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27166?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238033#comment-238033 ] 

Mario Lenis commented on ASTERISK-27166:
----------------------------------------

Hi everyone, still no luck.

Here's the link of the most recent log and cores files

[http://kerberus.com.co/core/kerberus.log-2017-08-08T13-00-50-0500.txt]

In the file above, the scenario went like this.

1. Call enters to a QueueA
2. Call is answered by Agent 117
3. Agent transfer to QueueB (using ## as attended transfer in features.conf)
4. Call is answered by Agent 309
5. Agent transfer to Extension 3001 (attended transfer)
6. Person in 3001 answers the call and makes an attended transfer to QueueA (attended transfer)
7. Call is answered by Agent 129
8. Caller hangs up and Asterisk crash.

[http://kerberus.com.co/core/core.kerberus-2017-08-08T13-00-50-0500-brief.txt]
[http://kerberus.com.co/core/core.kerberus-2017-08-08T13-00-50-0500-full.txt]
[http://kerberus.com.co/core/core.kerberus-2017-08-08T13-00-50-0500-thread1.txt]

Thanks in advance for your help.

> segfault at 10 ... error 4 in app_queue.so
> ------------------------------------------
>
>                 Key: ASTERISK-27166
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27166
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.17.0, 14.6.0
>         Environment: Linux Slackware 14.2
> Kernel 4.4.14
> Intel(R) Xeon(R) CPU E3-1220
> 8Gb Ram
> SATA HD
>            Reporter: Mario Lenis
>            Assignee: Unassigned
>
> This is the scenario:
> 1. Call enters to a Queue A and is received by Agent A (chan_sip)
> 2. Agent A executes an attended transfer to a Queue B and hangs up before someone answers.
> 3. The trasnfered call is not answered since Queue B has callback agents and none answers.
> 4. The attended transfer fails (beeperr) but the original channel had been optimized.
> 5. Asterisk stops.
> This is the backtrace of the issue.
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-brief.txt]
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-full.txt]
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-thread1.txt]



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