[asterisk-bugs] [JIRA] (ASTERISK-26558) app_queue: add variable to know if the call is not answered after a queue

[George Joseph (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-26558?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

George Joseph updated ASTERISK-26558:
-------------------------------------

    Target Release Version/s: 15.0.0

> app_queue: add variable to know if the call is not answered after a queue
> -------------------------------------------------------------------------
>
>                 Key: ASTERISK-26558
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26558
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.12.1
>            Reporter: scgm11
>            Assignee: scgm11
>            Severity: Minor
>      Target Release: 13.13.0, 14.2.0, 15.0.0
>
>
> The idea is to be able to identify in the dialplan if a call was answered or abandoned by an agent.
> the following patch sets the variable ABANDONED to TRUE if the call was not answered, this allows in the dialplan if you are using de c option in the queues that in the next dialplan priority you can know if the call was answered or not to take different actions.



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