[asterisk-bugs] [JIRA] (ASTERISK-26965) Caller ID set to 'asterisk' during atxfer from bridged queue

David Wakelin (JIRA) noreply at issues.asterisk.org
Tue Apr 25 05:27:57 CDT 2017


David Wakelin created ASTERISK-26965:
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             Summary: Caller ID set to 'asterisk' during atxfer from bridged queue
                 Key: ASTERISK-26965
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26965
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue, Features
    Affects Versions: 14.3.0
         Environment: Ubuntu 16.04 LTS
Asterisk 14.3.0 
            Reporter: David Wakelin
            Severity: Minor


Scenario:
A customer calls into a queue.
Agent A's phone rings and can see the caller ID fine.
Agent A picks up the call.
Agent A starts an attended transfer to agent B using atxfer in features.conf
Agent B's phone rings, but the caller ID is set to 'asterisk'. At this point I would expect the caller ID to be set to the phone number of agent A.

I am using a Websocket based SIP phone, but the same problem occurs when using other SIP devices.

Settings to recreate the issue:
sip.conf: https://pastebin.com/LnD7Vepe
extentions.conf: https://pastebin.com/wyhxBi0J
queues.conf: https://pastebin.com/TQai9dKD
features.conf: https://pastebin.com/2WLCZFfp



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