[asterisk-bugs] [JIRA] (ASTERISK-26338) chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26338?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=232148#comment-232148 ] 

Asterisk Team commented on ASTERISK-26338:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission 
> ----------------------------------------------------------------------------
>
>                 Key: ASTERISK-26338
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26338
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>    Affects Versions: 11.14.0
>         Environment: Microsoft Azure CentOS 6.5 Virtual Machine
>            Reporter: Dwayne St George
>
> I created a cloud instance and installed Asterisk on it. I've connected my softphones (X-Lite) for testing but continue to get the error below when I attempt a call. Note That I am not using a VPN to connect to the cloud service. Has anyone experienced this a what can be done to resolve it?
> [Sep  5 16:17:24] WARNING[1729]: chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
> Packet timed out after 6399ms with no response
> [Sep  5 16:17:24] WARNING[1729]: chan_sip.c:4079 retrans_pkt: Hanging up call 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
>   == Spawn extension (internal, 102, 3) exited non-zero on 'SIP/101-00000015'



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