[asterisk-bugs] [JIRA] (ASTERISK-26338) chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26338?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=232147#comment-232147 ] 

Asterisk Team commented on ASTERISK-26338:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission 
> ----------------------------------------------------------------------------
>
>                 Key: ASTERISK-26338
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26338
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>    Affects Versions: 11.14.0
>         Environment: Microsoft Azure CentOS 6.5 Virtual Machine
>            Reporter: Dwayne St George
>
> I created a cloud instance and installed Asterisk on it. I've connected my softphones (X-Lite) for testing but continue to get the error below when I attempt a call. Note That I am not using a VPN to connect to the cloud service. Has anyone experienced this a what can be done to resolve it?
> [Sep  5 16:17:24] WARNING[1729]: chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
> Packet timed out after 6399ms with no response
> [Sep  5 16:17:24] WARNING[1729]: chan_sip.c:4079 retrans_pkt: Hanging up call 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
>   == Spawn extension (internal, 102, 3) exited non-zero on 'SIP/101-00000015'



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