[asterisk-bugs] [JIRA] (ASTERISK-26536) Intermittent one-way audio issues

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26536?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=233193#comment-233193 ] 

Rusty Newton commented on ASTERISK-26536:
-----------------------------------------

We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines



> Intermittent one-way audio issues
> ---------------------------------
>
>                 Key: ASTERISK-26536
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26536
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 13.12.1
>         Environment: Virtualized ESXi 6.0
>            Reporter: Luke Escude
>
> I realize this is probably not an Asterisk bug, but I'm absolutely stumped and about to lose my job because of this.
> We have 40 Asterisk servers (64-bit CentOS 6). All servers are running asterisk 13.12.1 with the same trunk configurations and the same extension/IVR configurations, etc.
> Servers 1 - 20 are having no issues at all. Work flawlessly. Servers 21 through 40 are having random, intermittent, one-way audio issues. There's no rhyme or reason to it. Naturally, every time I do packet captures, no one reports anything, but the moment I look away... 
> What could it be? There are no similarities between the customers on any of the servers - different hardware, different firewalls and internet connections, etc. We've been in business for over a year with no issues, no NAT problems, etc.
> Our infrastructure has no firewalls or routers, the VMs have straight access out our fiber trunks.



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