[asterisk-bugs] [JIRA] (ASTERISK-26534) Queue member stuck in state Not is use and in call after channel redirect to another extension.
Morten F. Klausen (JIRA)
noreply at issues.asterisk.org
Mon Oct 31 03:45:09 CDT 2016
[ https://issues.asterisk.org/jira/browse/ASTERISK-26534?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Morten F. Klausen updated ASTERISK-26534:
-----------------------------------------
Description:
Running Asterisk 13.12.1.
After blind transferring a call received from app_queue, the member state is stuck in not in use and in call. The state is probably in call, because of the channel running AppQueue is still alive. After channel redirect, this channel should be dead. The method handle_blind_transfer in app_queue is never executed.
After channel redirect, core show channels verbose gives me 3 channels, but the summary says 2 active channels.
All 3 channels are revoked after hang up.
The member will not be able to receive new calls before this transferred call ends.
Configuration issue or a bug?
Same issue on Asterisk 13.7, 13.11 and 13.12.1.
-- Executing [4765353406 at from-trunk-test:1] Verbose("SIP/xyz-trunk-prod-x-00000003", "3, Channel: SIP/xyz-trunk-prod-x-00000003") in new stack
-- Channel: SIP/xyz-trunk-prod-x-00000003
-- Executing [4765353406 at from-trunk-test:2] Queue("SIP/xyz-trunk-prod-x-00000003", "xyzvakt,tT") in new stack
-- Started music on hold, class 'classical-piano', on channel 'SIP/xyz-trunk-prod-x-00000003'
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/50104
-- SIP/50104-00000004 is ringing
-- SIP/50104-00000004 answered SIP/xyz-trunk-prod-x-00000003
-- Stopped music on hold on SIP/xyz-trunk-prod-x-00000003
-- Channel SIP/50104-00000004 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> 0x7ff9d4005f50 -- Probation passed - setting RTP source address to 193.215.16.22:31102
> 0x7ff9c0021480 -- Probation passed - setting RTP source address to 83.143.85.110:18938
xyz-kvm-02-voipdev*CLI> core show channels verbose
Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
SIP/50104-00000004 default 4765353406 1 Up AppQueue (Outgoing Line) 73206085 00:00:04 50104 2f3b774c-fb1a-4299-9
SIP/xyz-trunk-prod-i from-trunk-test 4765353406 2 Up Queue xyzvakt,tT 95959595 00:00:04 50104 2f3b774c-fb1a-4299-9
2 active channels
1 active call
2 calls processed
xyz-kvm-02-voipdev*CLI> channel redirect SIP/xyz-trunk-prod-x-00000003 transfer-to-test,50098,1
Channel 'SIP/xyz-trunk-prod-x-00000003' successfully redirected to transfer-to-test,50098,1
-- Channel SIP/xyz-trunk-prod-x-00000003 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Channel SIP/50104-00000004 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Executing [50098 at transfer-to-test:1] Dial("SIP/xyz-trunk-prod-x-00000003", "SIP/50098") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/50098
-- SIP/50098-00000005 is ringing
-- SIP/50098-00000005 answered SIP/xyz-trunk-prod-x-00000003
-- Channel SIP/50098-00000005 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
-- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
> 0x7ff9d40149d0 -- Probation passed - setting RTP source address to 193.215.16.22:19368
xyz-kvm-02-voipdev*CLI> core show channels verbose
Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
SIP/50104-00000004 default 4765353406 1 Up AppQueue (Outgoing Line) 73206085 00:00:18 50104
SIP/50098-00000005 default 1 Up AppDial (Outgoing Line) 73969355 00:00:06 50104 c919c4b1-3156-4238-8
SIP/xyz-trunk-prod-i transfer-to-test 50098 1 Up Dial SIP/50098 95959595 00:00:18 50104 c919c4b1-3156-4238-8
2 active channels
1 active call
2 calls processed
xyz-kvm-02-voipdev*CLI> queue show it
xyz xyzvakt
xyz-kvm-02-voipdev*CLI> queue show xyzvakt
xyzvakt has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 31s talktime), W:1, C:1, A:0, SL:100.0% within 0s
Members:
SIP/50104 (ringinuse enabled) (dynamic) (in call) (Not in use) has taken 1 calls (last was 836 secs ago)
was:
Running Asterisk 13.12.1.
After blind transferring a call received from app_queue, the member state is stuck in not in use and in call. The state is probably in call, because of the channel running AppQueue is still alive. After channel redirect, this channel should be dead. The method handle_blind_transfer in app_queue is never executed.
After channel redirect, core show channels verbose gives me 3 channels, but the summary says 2 active channels.
All 3 channels are revoked after hang up.
The member will not be able to receive new calls before this transferred call ends.
Configuration issue or a bug?
Same issue on Asterisk 13.7, 13.11 and 13.12.1.
-- Executing [4723680406 at from-trunk-test:1] Verbose("SIP/itx-trunk-prod-itxnorge-00000003", "3, Channel: SIP/itx-trunk-prod-itxnorge-00000003") in new stack
-- Channel: SIP/itx-trunk-prod-itxnorge-00000003
-- Executing [4723680406 at from-trunk-test:2] Queue("SIP/itx-trunk-prod-itxnorge-00000003", "itxvakt,tT") in new stack
-- Started music on hold, class 'classical-piano', on channel 'SIP/itx-trunk-prod-itxnorge-00000003'
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/50104
-- SIP/50104-00000004 is ringing
-- SIP/50104-00000004 answered SIP/itx-trunk-prod-itxnorge-00000003
-- Stopped music on hold on SIP/itx-trunk-prod-itxnorge-00000003
-- Channel SIP/50104-00000004 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Channel SIP/itx-trunk-prod-itxnorge-00000003 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> 0x7ff9d4005f50 -- Probation passed - setting RTP source address to 193.215.16.22:31102
> 0x7ff9c0021480 -- Probation passed - setting RTP source address to 83.143.85.110:18938
itx-kvm-02-voip06*CLI> core show channels verbose
Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
SIP/50104-00000004 default 4723680406 1 Up AppQueue (Outgoing Line) 73206085 00:00:04 50104 2f3b774c-fb1a-4299-9
SIP/itx-trunk-prod-i from-trunk-test 4723680406 2 Up Queue itxvakt,tT 45900900 00:00:04 50104 2f3b774c-fb1a-4299-9
2 active channels
1 active call
2 calls processed
itx-kvm-02-voip06*CLI> channel redirect SIP/itx-trunk-prod-itxnorge-00000003 transfer-to-test,50098,1
Channel 'SIP/itx-trunk-prod-itxnorge-00000003' successfully redirected to transfer-to-test,50098,1
-- Channel SIP/itx-trunk-prod-itxnorge-00000003 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Channel SIP/50104-00000004 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
-- Executing [50098 at transfer-to-test:1] Dial("SIP/itx-trunk-prod-itxnorge-00000003", "SIP/50098") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/50098
-- SIP/50098-00000005 is ringing
-- SIP/50098-00000005 answered SIP/itx-trunk-prod-itxnorge-00000003
-- Channel SIP/50098-00000005 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
-- Channel SIP/itx-trunk-prod-itxnorge-00000003 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
> 0x7ff9d40149d0 -- Probation passed - setting RTP source address to 193.215.16.22:19368
itx-kvm-02-voip06*CLI> core show channels verbose
Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
SIP/50104-00000004 default 4723680406 1 Up AppQueue (Outgoing Line) 73206085 00:00:18 50104
SIP/50098-00000005 default 1 Up AppDial (Outgoing Line) 73969355 00:00:06 50104 c919c4b1-3156-4238-8
SIP/itx-trunk-prod-i transfer-to-test 50098 1 Up Dial SIP/50098 45900900 00:00:18 50104 c919c4b1-3156-4238-8
2 active channels
1 active call
2 calls processed
itx-kvm-02-voip06*CLI> queue show it
itx itxvakt
itx-kvm-02-voip06*CLI> queue show itxvakt
itxvakt has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 31s talktime), W:1, C:1, A:0, SL:100.0% within 0s
Members:
SIP/50104 (ringinuse enabled) (dynamic) (in call) (Not in use) has taken 1 calls (last was 836 secs ago)
> Queue member stuck in state Not is use and in call after channel redirect to another extension.
> -----------------------------------------------------------------------------------------------
>
> Key: ASTERISK-26534
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-26534
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 13.7.2, 13.11.2, 13.12.1
> Environment: Ubuntu 16.04 LTS
> Reporter: Morten F. Klausen
>
> Running Asterisk 13.12.1.
> After blind transferring a call received from app_queue, the member state is stuck in not in use and in call. The state is probably in call, because of the channel running AppQueue is still alive. After channel redirect, this channel should be dead. The method handle_blind_transfer in app_queue is never executed.
> After channel redirect, core show channels verbose gives me 3 channels, but the summary says 2 active channels.
> All 3 channels are revoked after hang up.
> The member will not be able to receive new calls before this transferred call ends.
> Configuration issue or a bug?
> Same issue on Asterisk 13.7, 13.11 and 13.12.1.
> -- Executing [4765353406 at from-trunk-test:1] Verbose("SIP/xyz-trunk-prod-x-00000003", "3, Channel: SIP/xyz-trunk-prod-x-00000003") in new stack
> -- Channel: SIP/xyz-trunk-prod-x-00000003
> -- Executing [4765353406 at from-trunk-test:2] Queue("SIP/xyz-trunk-prod-x-00000003", "xyzvakt,tT") in new stack
> -- Started music on hold, class 'classical-piano', on channel 'SIP/xyz-trunk-prod-x-00000003'
> == Using SIP RTP TOS bits 184
> == Using SIP RTP CoS mark 5
> -- Called SIP/50104
> -- SIP/50104-00000004 is ringing
> -- SIP/50104-00000004 answered SIP/xyz-trunk-prod-x-00000003
> -- Stopped music on hold on SIP/xyz-trunk-prod-x-00000003
> -- Channel SIP/50104-00000004 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> -- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> > 0x7ff9d4005f50 -- Probation passed - setting RTP source address to 193.215.16.22:31102
> > 0x7ff9c0021480 -- Probation passed - setting RTP source address to 83.143.85.110:18938
> xyz-kvm-02-voipdev*CLI> core show channels verbose
> Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
> SIP/50104-00000004 default 4765353406 1 Up AppQueue (Outgoing Line) 73206085 00:00:04 50104 2f3b774c-fb1a-4299-9
> SIP/xyz-trunk-prod-i from-trunk-test 4765353406 2 Up Queue xyzvakt,tT 95959595 00:00:04 50104 2f3b774c-fb1a-4299-9
> 2 active channels
> 1 active call
> 2 calls processed
> xyz-kvm-02-voipdev*CLI> channel redirect SIP/xyz-trunk-prod-x-00000003 transfer-to-test,50098,1
> Channel 'SIP/xyz-trunk-prod-x-00000003' successfully redirected to transfer-to-test,50098,1
> -- Channel SIP/xyz-trunk-prod-x-00000003 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> -- Channel SIP/50104-00000004 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
> -- Executing [50098 at transfer-to-test:1] Dial("SIP/xyz-trunk-prod-x-00000003", "SIP/50098") in new stack
> == Using SIP RTP TOS bits 184
> == Using SIP RTP CoS mark 5
> -- Called SIP/50098
> -- SIP/50098-00000005 is ringing
> -- SIP/50098-00000005 answered SIP/xyz-trunk-prod-x-00000003
> -- Channel SIP/50098-00000005 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
> -- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
> > 0x7ff9d40149d0 -- Probation passed - setting RTP source address to 193.215.16.22:19368
> xyz-kvm-02-voipdev*CLI> core show channels verbose
> Channel Context Extension Prio State Application Data CallerID Duration Accountcode PeerAccount BridgeID
> SIP/50104-00000004 default 4765353406 1 Up AppQueue (Outgoing Line) 73206085 00:00:18 50104
> SIP/50098-00000005 default 1 Up AppDial (Outgoing Line) 73969355 00:00:06 50104 c919c4b1-3156-4238-8
> SIP/xyz-trunk-prod-i transfer-to-test 50098 1 Up Dial SIP/50098 95959595 00:00:18 50104 c919c4b1-3156-4238-8
> 2 active channels
> 1 active call
> 2 calls processed
> xyz-kvm-02-voipdev*CLI> queue show it
> xyz xyzvakt
> xyz-kvm-02-voipdev*CLI> queue show xyzvakt
> xyzvakt has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 31s talktime), W:1, C:1, A:0, SL:100.0% within 0s
> Members:
> SIP/50104 (ringinuse enabled) (dynamic) (in call) (Not in use) has taken 1 calls (last was 836 secs ago)
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