[asterisk-bugs] [JIRA] (ASTERISK-26448) Channels in Ringing state after PickUpChan of a local channel

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26448?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=232583#comment-232583 ] 

Rusty Newton commented on ASTERISK-26448:
-----------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> Channels in Ringing state after PickUpChan of a local channel
> -------------------------------------------------------------
>
>                 Key: ASTERISK-26448
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26448
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/PBX
>    Affects Versions: 13.11.2
>            Reporter: nappsoft
>            Severity: Minor
>
> When Dialing multiple channels with the Dial application and picking up a local channel the other channels (PJSIP) stay in Ringing state until the call ends. 
> When trying to hangup one of the stuck channels the following happens:
> asterisk> channel request hangup PJSIP/UT123-00000248
> PJSIP/UT123-00000248 is not a known channel
> However the channel will still be listed with "core show channels concise":
> PJSIP/UT123-00000248!default!0xxxxxxx!1!Ringing!AppDial!(Outgoing Line)!0xxxxxxxx!pZNRJ5r8X4dU!pZNRJ5r8X4dU!3!48!!LumiMagic-1475843690.10390
> In fact the phone stops ringing after the local channel has been picked up but the problem here is that the hint doesn't change back to idle until the call finishes, so we have wrong extension states.
> Some details:
> - incoming channel is a pjsip channel
> - the call is ringing on several pjsip channels and one local channel (the function of this channel is to send a message to mobile extensions which can in turn pickup the call)
> - the call is being picked up with a pjsip channel



--
This message was sent by Atlassian JIRA
(v6.2#6252)