[asterisk-bugs] [JIRA] (ASTERISK-26559) app_queue: New service level calculation

[scgm11 (JIRA)]

scgm11 created ASTERISK-26559:
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             Summary: app_queue:  New service level calculation
                 Key: ASTERISK-26559
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26559
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 13.12.1
            Reporter: scgm11


This patch uses a new formula and add a new service level calculation taking in account the abandoned calls, if a call is abandoned inside the service level threshold this has to be computed as ok, this means the client didnt wait enough and this wont affect the SLP, but if the abandoned call is above the SL threshold then SLP will change.

Im adding SL2 so we can have both calculations.



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