[asterisk-bugs] [JIRA] (ASTERISK-26558) app_queue: add variable to know if the call is not answered after a queeu

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26558?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=233434#comment-233434 ] 

Asterisk Team commented on ASTERISK-26558:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> app_queue: add variable to know if the call is not answered after a queeu
> -------------------------------------------------------------------------
>
>                 Key: ASTERISK-26558
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26558
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.12.1
>            Reporter: scgm11
>            Severity: Minor
>
> The idea is to be able to identify in the dialplan if a call was answered or abandoned by an agent.
> the following patch sets the variable ABANDONED to TRUE if the call was not answered, this allows in the dialplan if you are using de c option in the queues that in the next dialplan priority you can know if the call was answered or not to take different actions.



--
This message was sent by Atlassian JIRA
(v6.2#6252)