[asterisk-bugs] [JIRA] (ASTERISK-26534) Queue member stuck in state Not is use and in call after channel redirect to another extension.

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-26534?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton closed ASTERISK-26534.
-----------------------------------

    Resolution: Duplicate

Does look like it duplicates ASTERISK-26400.

[~mfk at itxnorge.no] please add any additional information, (maybe queue configuration details) onto ASTERISK-26400. That issue will be used to track.

> Queue member stuck in state Not is use and in call after channel redirect to another extension.
> -----------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-26534
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26534
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.7.2, 13.11.2, 13.12.1
>         Environment: Ubuntu 16.04 LTS
>            Reporter: Morten Hansen
>
> Running Asterisk 13.12.1.
> After blind transferring a call received from app_queue, the member state is stuck in not in use and in call. The state is probably in call, because of the channel running AppQueue is still alive. After channel redirect, this channel should be dead.  The method handle_blind_transfer in app_queue is never executed.
> After channel redirect, core show channels  verbose gives me 3 channels, but the summary says 2 active channels. 
> All 3 channels are revoked after hang up.
> The member will not be able to receive new calls before this transferred call ends.
> Configuration issue or a bug?
> Same issue on Asterisk 13.7, 13.11 and 13.12.1.
> {noformat}
>     -- Executing [4765353406 at from-trunk-test:1] Verbose("SIP/xyz-trunk-prod-x-00000003", "3, Channel: SIP/xyz-trunk-prod-x-00000003") in new stack
>     --  Channel: SIP/xyz-trunk-prod-x-00000003
>     -- Executing [4765353406 at from-trunk-test:2] Queue("SIP/xyz-trunk-prod-x-00000003", "xyzvakt,tT") in new stack
>     -- Started music on hold, class 'classical-piano', on channel 'SIP/xyz-trunk-prod-x-00000003'
>   == Using SIP RTP TOS bits 184
>   == Using SIP RTP CoS mark 5
>     -- Called SIP/50104
>     -- SIP/50104-00000004 is ringing
>     -- SIP/50104-00000004 answered SIP/xyz-trunk-prod-x-00000003
>     -- Stopped music on hold on SIP/xyz-trunk-prod-x-00000003
>     -- Channel SIP/50104-00000004 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
>     -- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
>        > 0x7ff9d4005f50 -- Probation passed - setting RTP source address to 193.215.16.22:31102
>        > 0x7ff9c0021480 -- Probation passed - setting RTP source address to 83.143.85.110:18938
> xyz-kvm-02-voipdev*CLI> core show channels  verbose
> Channel              Context              Extension        Prio State   Application  Data                      CallerID        Duration Accountcode PeerAccount BridgeID            
> SIP/50104-00000004   default              4765353406          1 Up      AppQueue     (Outgoing Line)           73206085        00:00:04 50104                   2f3b774c-fb1a-4299-9
> SIP/xyz-trunk-prod-i from-trunk-test      4765353406          2 Up      Queue        xyzvakt,tT                95959595        00:00:04             50104       2f3b774c-fb1a-4299-9
> 2 active channels
> 1 active call
> 2 calls processed
> xyz-kvm-02-voipdev*CLI> channel redirect SIP/xyz-trunk-prod-x-00000003     transfer-to-test,50098,1
> Channel 'SIP/xyz-trunk-prod-x-00000003' successfully redirected to transfer-to-test,50098,1
>     -- Channel SIP/xyz-trunk-prod-x-00000003 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
>     -- Channel SIP/50104-00000004 left 'simple_bridge' basic-bridge <2f3b774c-fb1a-4299-9d8e-d58ad6a2ef02>
>     -- Executing [50098 at transfer-to-test:1] Dial("SIP/xyz-trunk-prod-x-00000003", "SIP/50098") in new stack
>   == Using SIP RTP TOS bits 184
>   == Using SIP RTP CoS mark 5
>     -- Called SIP/50098
>     -- SIP/50098-00000005 is ringing
>     -- SIP/50098-00000005 answered SIP/xyz-trunk-prod-x-00000003
>     -- Channel SIP/50098-00000005 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
>     -- Channel SIP/xyz-trunk-prod-x-00000003 joined 'simple_bridge' basic-bridge <c919c4b1-3156-4238-8ba2-fb53a1ffd8b0>
>        > 0x7ff9d40149d0 -- Probation passed - setting RTP source address to 193.215.16.22:19368
> xyz-kvm-02-voipdev*CLI> core show channels  verbose
> Channel              Context              Extension        Prio State   Application  Data                      CallerID        Duration Accountcode PeerAccount BridgeID            
> SIP/50104-00000004   default              4765353406          1 Up      AppQueue     (Outgoing Line)           73206085        00:00:18 50104                                       
> SIP/50098-00000005   default                                  1 Up      AppDial      (Outgoing Line)           73969355        00:00:06 50104                   c919c4b1-3156-4238-8
> SIP/xyz-trunk-prod-i transfer-to-test      50098               1 Up      Dial         SIP/50098                 95959595        00:00:18             50104       c919c4b1-3156-4238-8
> 2 active channels
> 1 active call
> 2 calls processed
> xyz-kvm-02-voipdev*CLI> queue show it
> xyz      xyzvakt  
> xyz-kvm-02-voipdev*CLI> queue show xyzvakt 
> xyzvakt has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 31s talktime), W:1, C:1, A:0, SL:100.0% within 0s
>    Members: 
>       SIP/50104 (ringinuse enabled) (dynamic) (in call) (Not in use) has taken 1 calls (last was 836 secs ago)
> {noformat}



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