[asterisk-bugs] [JIRA] (ASTERISK-26117) Agent gets auto-pauses if SIP client re-registers when call is placed

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26117?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=231050#comment-231050 ] 

Asterisk Team commented on ASTERISK-26117:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> Agent gets auto-pauses if SIP client re-registers when call is placed
> ---------------------------------------------------------------------
>
>                 Key: ASTERISK-26117
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26117
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 11.22.0, 13.9.1
>            Reporter: Richard Miller
>            Severity: Minor
>
> If a SIP client happens to be re-registering at the very instant a call is being dispatched, an agent can get put on auto-pause.  Rather than trying to address this in the SIP channel driver, a simple workaround is to not enable the auto-pause option unless the elapsed time is greater than one second.
> [06-03 07:19:51.004] VERBOSE[4040] chan_sip.c: [06-03 07:19:51.004]     -- Registered SIP '6341' at 4.26.209.2:14238
> [06-03 07:19:51.062] VERBOSE[28491][C-00000bc4] netsock2.c: [06-03 07:19:51.062]   == Using SIP RTP TOS bits 184
> [06-03 07:19:51.062] VERBOSE[28491][C-00000bc4] netsock2.c: [06-03 07:19:51.062]   == Using SIP RTP CoS mark 5
> [06-03 07:19:51.063] VERBOSE[28491][C-00000bc4] app_queue.c: [06-03 07:19:51.063]     -- Called SIP/6341
> [06-03 07:19:51.103] VERBOSE[28491][C-00000bc4] app_queue.c: [06-03 07:19:51.103]     -- Nobody picked up in 0 ms
> [06-03 07:19:51.108] VERBOSE[4040] chan_sip.c: [06-03 07:19:51.108]     -- Unregistered SIP '6341'
> [06-03 07:19:51.225] VERBOSE[4040] chan_sip.c: [06-03 07:19:51.225]     -- Registered SIP '6341' at 4.26.209.2:14238
> [06-03 07:19:51.276] VERBOSE[28491][C-00000bc4] app_queue.c: [06-03 07:19:51.276]     -- Auto-Pausing Queue Member SIP/6341 in all queues since they failed to answer on queue XXXXX



--
This message was sent by Atlassian JIRA
(v6.2#6252)