[asterisk-bugs] [JIRA] (ASTERISK-26102) Manager Event DTMF not generated if call comes from a queue

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26102?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=230952#comment-230952 ] 

Asterisk Team commented on ASTERISK-26102:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> Manager Event DTMF not generated if call comes from a queue
> -----------------------------------------------------------
>
>                 Key: ASTERISK-26102
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26102
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 13.7.2
>            Reporter: Richard Wilkinson
>
> If a call is answered by a queue member, asterisk doesn't generate the manager DTMF events when a digit is pressed.
> They are not generated for either channel.
> If the agent puts the caller on hold, they are generated, but as soon as the agent is taken off hold, nothing is generated.



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