[asterisk-bugs] [JIRA] (ASTERISK-17570) [patch] queue does not handle longest waiting caller first

[Sébastien Couture (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-17570?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=230942#comment-230942 ] 

Sébastien Couture edited comment on ASTERISK-17570 at 6/8/16 10:24 AM:
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I know it's been a while, but we're still looking for a solution for this issue on Asterisk 11 and up. Any chance the original poster, or someone else, has been using this patch and ported it to 11 as well? I'd be willing to port it myself if not.


was (Author: sysreq):
I know it's been a while, but we're still looking for a solution for this issue on Asterisk 11 and up. Any chance the original poster, or someone else, has been using and ported this patch through 1.8 and then 11?

> [patch] queue does not handle longest waiting caller first
> ----------------------------------------------------------
>
>                 Key: ASTERISK-17570
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-17570
>             Project: Asterisk
>          Issue Type: Bug
>          Components: Applications/app_queue
>    Affects Versions: 1.8.3
>            Reporter: Sjoerd
>            Severity: Minor
>         Attachments: app_queue.patch
>
>
> If you have two or more queues with shared agents (agents logged in to both queues), both queues have the same chance of getting an agent. Suppose you have a busy and a quiet queue it is not desirable to have the same chance, the busy queue should get much more.
> ****** ADDITIONAL INFORMATION ******
> I've made a patch that introduces a auto-weight feature. If enabled every caller to the queue has a weight equal to its holdtime. This way the queue with the highest holdtime will get served first.



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