[asterisk-bugs] [JIRA] (ASTERISK-25731) When a queue agent transfers a queue call, wrapuptime is not respected
Lorne Gaetz (JIRA)
noreply at issues.asterisk.org
Wed Jan 27 10:20:33 CST 2016
Lorne Gaetz created ASTERISK-25731:
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Summary: When a queue agent transfers a queue call, wrapuptime is not respected
Key: ASTERISK-25731
URL: https://issues.asterisk.org/jira/browse/ASTERISK-25731
Project: Asterisk
Issue Type: Bug
Security Level: None
Affects Versions: 13.7.0, 13.6.0
Environment: FreePBX Distro, CentOS 6.6, Asterisk 13, FreePBX 13
Reporter: Lorne Gaetz
Severity: Minor
When a queue agent receives a call from a queue, then hangs up, wrapuptime is respected as normal. When the same agent receives a queue call and transfers the call, wrapuptime is ignored. It makes no difference how the agent is logged into the queue or how the transfer is made (attended, blind, in-call feature code, phone transfer button)
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