[asterisk-bugs] [JIRA] (ASTERISK-25731) When a queue agent transfers a queue call, wrapuptime is not respected

Lorne Gaetz (JIRA) noreply at issues.asterisk.org
Wed Jan 27 10:20:33 CST 2016


Lorne Gaetz created ASTERISK-25731:
--------------------------------------

             Summary: When a queue agent transfers a queue call, wrapuptime is not respected
                 Key: ASTERISK-25731
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25731
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
    Affects Versions: 13.7.0, 13.6.0
         Environment: FreePBX Distro, CentOS 6.6, Asterisk 13, FreePBX 13
            Reporter: Lorne Gaetz
            Severity: Minor


When a queue agent receives a call from a queue, then hangs up, wrapuptime is respected as normal. When the same agent receives a queue call and transfers the call, wrapuptime is ignored. It makes no difference how the agent is logged into the queue or how the transfer is made (attended, blind, in-call feature code, phone transfer button)





--
This message was sent by Atlassian JIRA
(v6.2#6252)



More information about the asterisk-bugs mailing list