[asterisk-bugs] [JIRA] (ASTERISK-25713) Queue produces large number of undesired cdr records
Rusty Newton (JIRA)
noreply at issues.asterisk.org
Tue Jan 26 17:50:33 CST 2016
[ https://issues.asterisk.org/jira/browse/ASTERISK-25713?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Rusty Newton updated ASTERISK-25713:
------------------------------------
Assignee: George Keretchashvili (was: Unassigned)
Status: Waiting for Feedback (was: Triage)
> Queue produces large number of undesired cdr records
> ----------------------------------------------------
>
> Key: ASTERISK-25713
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-25713
> Project: Asterisk
> Issue Type: Improvement
> Security Level: None
> Components: Applications/app_queue, CDR/General
> Affects Versions: 13.4.0, 13.7.0
> Environment: CentOS 7
> Reporter: George Keretchashvili
> Assignee: George Keretchashvili
> Attachments: dialplan.ael.txt, queuerules.conf.txt, queues.conf.txt, queues.sql.csv.txt, queues.sql.readable.txt
>
>
> Queue produces large number of undesired CDR records as a result of CDR behavior 12 version change.
> For example 1067 incoming calls to the system that have entered the queue, have produced 11672 CDR records. Beside that, I already have separate logging for queues and have 13624 records and use it for generating statistical data.
> CDR logs for each queue member retry when they're busy (in our case) are absolutely unnecessary for us and bring lots of trouble with generating statistics from CDR - I find it hard even to calculate how many real incoming calls I have received during a day. Another problem is that the CDR table grows up very quickly.
> I am looking for a way to disable this behavior and have one CDR per call as before version 12.
> {noformat:title=CDR log for 1 call, 20 rows}
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b794","Queue","mozo","2016-01-21 10:28:29","2016-01-21 10:28:29","2016-01-21 10:28:46","16","16","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78916"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b795","Queue","mozo","2016-01-21 10:28:46","2016-01-21 10:28:46","2016-01-21 10:28:46","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78928"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b796","Queue","mozo","2016-01-21 10:28:51","2016-01-21 10:28:51","2016-01-21 10:28:51","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78930"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b797","Queue","mozo","2016-01-21 10:28:51","2016-01-21 10:28:51","2016-01-21 10:28:51","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78932"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79a","Queue","mozo","2016-01-21 10:28:56","2016-01-21 10:28:56","2016-01-21 10:28:56","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78936"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b79b","Queue","mozo","2016-01-21 10:28:56","2016-01-21 10:28:56","2016-01-21 10:28:57","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78938"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79d","Queue","mozo","2016-01-21 10:29:02","2016-01-21 10:29:02","2016-01-21 10:29:02","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78941"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b79e","Queue","mozo","2016-01-21 10:29:02","2016-01-21 10:29:02","2016-01-21 10:29:02","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78943"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79f","Queue","mozo","2016-01-21 10:29:07","2016-01-21 10:29:07","2016-01-21 10:29:07","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78945"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a0","Queue","mozo","2016-01-21 10:29:07","2016-01-21 10:29:07","2016-01-21 10:29:07","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78947"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a1","Queue","mozo","2016-01-21 10:29:12","2016-01-21 10:29:12","2016-01-21 10:29:12","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78949"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a2","Queue","mozo","2016-01-21 10:29:12","2016-01-21 10:29:12","2016-01-21 10:29:12","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78951"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a3","Queue","mozo","2016-01-21 10:29:17","2016-01-21 10:29:17","2016-01-21 10:29:17","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78953"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a4","Queue","mozo","2016-01-21 10:29:17","2016-01-21 10:29:17","2016-01-21 10:29:17","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78955"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a5","Queue","mozo","2016-01-21 10:29:22","2016-01-21 10:29:22","2016-01-21 10:29:23","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78957"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a6","Queue","mozo","2016-01-21 10:29:23","2016-01-21 10:29:23","2016-01-21 10:29:23","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78959"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a7","Queue","mozo","2016-01-21 10:29:28","2016-01-21 10:29:28","2016-01-21 10:29:28","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78961"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a8","Queue","mozo","2016-01-21 10:29:28","2016-01-21 10:29:28","2016-01-21 10:29:28","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78963"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7aa","Queue","mozo","2016-01-21 10:29:33","2016-01-21 10:29:33","2016-01-21 10:29:33","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78966"
> "2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-419-0000b7ab","Queue","mozo","2016-01-21 10:29:33","2016-01-21 10:29:33","2016-01-21 10:31:31","117","117","ANSWERED","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-419","78968"
> {noformat}
> {noformat:title=queue_log for the same call, 22 rows}
> "2016-01-21 10:28:46.363882","1453357709.46988","mozo","NONE","ENTERQUEUE",,"90558778549","1",,
> "2016-01-21 10:28:46.394437","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:28:46.482651","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:28:51.581619","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:28:51.672426","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:28:56.761529","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:28:57.023727","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","1000",,,,
> "2016-01-21 10:29:02.111538","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:02.222512","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:07.321435","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:07.412420","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:12.502565","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:12.682368","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:17.761432","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:17.932532","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:23.011526","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","1000",,,,
> "2016-01-21 10:29:23.122461","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:28.252452","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:28.441435","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:33.571692","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
> "2016-01-21 10:29:35.228784","1453357709.46988","mozo","SIP/mozo-419","CONNECT","49","1453357773.47019","1",,
> "2016-01-21 10:31:31.530847","1453357709.46988","mozo","SIP/mozo-419","COMPLETECALLER","49","116","1",,
> {noformat}
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