[asterisk-bugs] [JIRA] (ASTERISK-25713) Queue produces large number of undesired cdr records
George Keretchashvili (JIRA)
noreply at issues.asterisk.org
Fri Jan 22 10:24:33 CST 2016
George Keretchashvili created ASTERISK-25713:
------------------------------------------------
Summary: Queue produces large number of undesired cdr records
Key: ASTERISK-25713
URL: https://issues.asterisk.org/jira/browse/ASTERISK-25713
Project: Asterisk
Issue Type: Improvement
Security Level: None
Components: Applications/app_queue, CDR/General
Affects Versions: 13.7.0, 13.4.0
Environment: CentOS 7
Reporter: George Keretchashvili
Queue produces large number of undesired CDR records as a result of CDR behavior 12 version change.
For example 1067 incoming calls to the system that have entered the queue, have produced 11672 CDR records. Beside that, I already have separate logging for queues and have 13624 records and use it for generating statistical data.
CDR logs for each queue member retry when they're busy (in our case) are absolutely unnecessary for us and bring lots of trouble with generating statistics from CDR - I find it hard even to calculate how many real incoming calls I have received during a day.
I am looking for a way to disable this behavior and have one CDR per call as before version 12.
{panel:title=CDR log for 1 call, 20 rows}
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b794","Queue","mozo","2016-01-21 10:28:29","2016-01-21 10:28:29","2016-01-21 10:28:46","16","16","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78916"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b795","Queue","mozo","2016-01-21 10:28:46","2016-01-21 10:28:46","2016-01-21 10:28:46","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78928"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b796","Queue","mozo","2016-01-21 10:28:51","2016-01-21 10:28:51","2016-01-21 10:28:51","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78930"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b797","Queue","mozo","2016-01-21 10:28:51","2016-01-21 10:28:51","2016-01-21 10:28:51","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78932"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79a","Queue","mozo","2016-01-21 10:28:56","2016-01-21 10:28:56","2016-01-21 10:28:56","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78936"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b79b","Queue","mozo","2016-01-21 10:28:56","2016-01-21 10:28:56","2016-01-21 10:28:57","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78938"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79d","Queue","mozo","2016-01-21 10:29:02","2016-01-21 10:29:02","2016-01-21 10:29:02","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78941"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b79e","Queue","mozo","2016-01-21 10:29:02","2016-01-21 10:29:02","2016-01-21 10:29:02","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78943"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b79f","Queue","mozo","2016-01-21 10:29:07","2016-01-21 10:29:07","2016-01-21 10:29:07","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78945"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a0","Queue","mozo","2016-01-21 10:29:07","2016-01-21 10:29:07","2016-01-21 10:29:07","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78947"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a1","Queue","mozo","2016-01-21 10:29:12","2016-01-21 10:29:12","2016-01-21 10:29:12","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78949"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a2","Queue","mozo","2016-01-21 10:29:12","2016-01-21 10:29:12","2016-01-21 10:29:12","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78951"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a3","Queue","mozo","2016-01-21 10:29:17","2016-01-21 10:29:17","2016-01-21 10:29:17","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78953"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a4","Queue","mozo","2016-01-21 10:29:17","2016-01-21 10:29:17","2016-01-21 10:29:17","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78955"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a5","Queue","mozo","2016-01-21 10:29:22","2016-01-21 10:29:22","2016-01-21 10:29:23","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78957"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a6","Queue","mozo","2016-01-21 10:29:23","2016-01-21 10:29:23","2016-01-21 10:29:23","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78959"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7a7","Queue","mozo","2016-01-21 10:29:28","2016-01-21 10:29:28","2016-01-21 10:29:28","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78961"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-420-0000b7a8","Queue","mozo","2016-01-21 10:29:28","2016-01-21 10:29:28","2016-01-21 10:29:28","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-420","78963"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-418-0000b7aa","Queue","mozo","2016-01-21 10:29:33","2016-01-21 10:29:33","2016-01-21 10:29:33","0","0","BUSY","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-418","78966"
"2500550","90558778549","s","MOZO_IVR","""995558778549"" <90558778549>","SIP/GEONET-0000b78c","SIP/mozo-419-0000b7ab","Queue","mozo","2016-01-21 10:29:33","2016-01-21 10:29:33","2016-01-21 10:31:31","117","117","ANSWERED","DOCUMENTATION",NULL,"1453357709.46988","1453357709.46988","mozo-419","78968"
{panel}
{panel:title=queue_log for the same call, 22 rows}
"2016-01-21 10:28:46.363882","1453357709.46988","mozo","NONE","ENTERQUEUE",,"90558778549","1",,
"2016-01-21 10:28:46.394437","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:28:46.482651","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:28:51.581619","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:28:51.672426","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:28:56.761529","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:28:57.023727","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","1000",,,,
"2016-01-21 10:29:02.111538","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:02.222512","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:07.321435","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:07.412420","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:12.502565","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:12.682368","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:17.761432","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:17.932532","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:23.011526","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","1000",,,,
"2016-01-21 10:29:23.122461","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:28.252452","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:28.441435","1453357709.46988","mozo","SIP/mozo-420","RINGNOANSWER","0",,,,
"2016-01-21 10:29:33.571692","1453357709.46988","mozo","SIP/mozo-418","RINGNOANSWER","0",,,,
"2016-01-21 10:29:35.228784","1453357709.46988","mozo","SIP/mozo-419","CONNECT","49","1453357773.47019","1",,
"2016-01-21 10:31:31.530847","1453357709.46988","mozo","SIP/mozo-419","COMPLETECALLER","49","116","1",,
{panel}
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