[asterisk-bugs] [JIRA] (ASTERISK-23259) Local channel agent is unavailable for 5 seconds after login

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23259?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=229568#comment-229568 ] 

Richard Mudgett commented on ASTERISK-23259:
--------------------------------------------

>From the timestamps on the issue and earlier comments, fixing this is not a priority.  You could change the LOGIN_WAIT_TIMEOUT_TIME define in the code to zero on your installation *only if* you never have an agent login using a local channel.  As stated in the code comment above, the probation wait time is necessary to allow any local channels a chance to optimize out.

When used with the Queue() application, the agent will not receive calls while in the 5 second probation period.  The agent's device state is UNAVAILABLE until the probation period ends when the device state becomes IDLE.

> Local channel agent is unavailable for 5 seconds after login
> ------------------------------------------------------------
>
>                 Key: ASTERISK-23259
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23259
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_agent_pool
>    Affects Versions: 12.0.0
>            Reporter: Benjamin Keith Ford
>
> When an agent logs in, that agent is unavailable for 5 seconds directly afterwards. This causes AgentRequest() to see the agent's state as 'Busy'.



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