[asterisk-bugs] [JIRA] (ASTERISK-26399) app_queue: Agent not called when caller is parked

[Sidney Gluckman (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26399?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=234393#comment-234393 ] 

Sidney Gluckman commented on ASTERISK-26399:
--------------------------------------------

After looking at the app_queue code it appears that this behavior may have been intentional, perhaps someone can leave a comment as to why.

I'm going to modify the code to get rid of this behavior for my application, I don't mind submitting the change if there isn't a reason it was left out.

> app_queue: Agent not called when caller is parked
> -------------------------------------------------
>
>                 Key: ASTERISK-26399
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26399
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Resources/res_parking
>    Affects Versions: 13.11.2
>         Environment: Asterisk 13.11.2 
> Debian 8 64bits
>            Reporter: wushumasters
>            Assignee: Unassigned
>         Attachments: asterisk_log_26399, extensions.conf, log.txt, queues.conf
>
>
> Hello,
> I dont know if this is a bug but,
> When i park a call from queue i cant receive others calls because queue show me the peer is "in call"
> features.conf
> parkcall => *7
> This is the commands when i parked the call
> pabx*CLI> queue show QUEUE 
> QUEUE has 0 calls (max unlimited) in 'linear' strategy (2s holdtime, 60s talktime), W:1, C:18, A:1, SL:100.0% within 90s
>    Members: 
>       SIP/7403 (Local/7403 at queue-dial from SIP/7403) (ringinuse disabled) (in call) (In use) has taken 16 calls (last was 1313 secs ago)
>    No Callers
>     -- Channel SIP/7400-000004fd left 'simple_bridge' basic-bridge <ab84343f-6a2d-48cf-88ec-3fe1da83990b>
>     -- Parking 'SIP/7400-000004fd' in 'default' at space 701
>     -- Channel SIP/7400-000004fd joined 'holding_bridge' parking-bridge <c0b7fa93-4b59-44d2-a60c-1aa5d9176c23>
>     -- Started music on hold, class 'nova-espera-if', on channel 'SIP/7400-000004fd'
>     -- <SIP/7403-000004fe> Playing 'digits/7.slin' (language 'pt_BR')
>     -- <SIP/7403-000004fe> Playing 'digits/0.slin' (language 'pt_BR')
>     -- <SIP/7403-000004fe> Playing 'digits/1.slin' (language 'pt_BR')
>     -- Channel SIP/7403-000004fe left 'simple_bridge' basic-bridge <ab84343f-6a2d-48cf-88ec-3fe1da83990b>
> pabx*CLI> queue show QUEUE
> QUEUE has 0 calls (max unlimited) in 'linear' strategy (2s holdtime, 60s talktime), W:1, C:18, A:1, SL:100.0% within 90s
>    Members: 
>       SIP/7403 (Local/7403 at queue-dial from SIP/7403) (ringinuse disabled) (in call) (Not in use) has taken 16 calls (last was 1326 secs ago)
>    No Callers
> pabx*CLI> core show channels
> Channel              Location             State   Application(Data)             
> SIP/7400-00000 *501 at padrao:42       Up      Queue(QUEUE,tk,,,360
> Local/7403 at queue-dia *501 at queue-dial:1    Up      AppQueue((Outgoing Line))   
> Sorry my english
> Thanks



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