[asterisk-bugs] [JIRA] (ASTERISK-26650) Asterisk 13.12.0 Crash

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26650?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=234124#comment-234124 ] 

Joshua Colp commented on ASTERISK-26650:
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Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

You'll need to get a core dump in order to do the above, that's what is needed to investigate a crash. Otherwise it is like looking for a needle in a haystack.

> Asterisk 13.12.0 Crash
> ----------------------
>
>                 Key: ASTERISK-26650
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26650
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 13.12.0
>         Environment: Debian 8 stable
> 2 CORE 2GB RAM
>            Reporter: Olivier Divel
>
> Hi,
> We are using the 13.12.0 version of Asterisk as a Class4 softswitch
> This morning we had a crash that already happened randomly in the past ( in 13.5 and 13.8 too )
> The only thing I can see is a segfault :
> asterisk[15907]: segfault at 7fbc00000002 ip 000000000051a470 sp 00007fbd3320dc98 error 4 in asterisk[400000+2a0000]
> Unfortunately I don't have any Coredump
> Have you any advice ? Or Can I give you something for an analyse ? 



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