[asterisk-bugs] [JIRA] (ASTERISK-26259) audohook: Crash when duplicating frame

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26259?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=231683#comment-231683 ] 

Richard Mudgett edited comment on ASTERISK-26259 at 8/2/16 10:54 AM:
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hello,

thank you for your prompt reply.
i base my case on this ticket: ASTERISK-24147 that although it was fixed it seems that i face the same situation.

it is very hard for me to provide more debug details because it is a loaded production server.
here is the current status:

Setting max files open to 200000
System uptime: 5 hours, 18 minutes, 57 seconds
Last reload: 5 hours, 18 minutes, 57 seconds

49 active calls
98 active channels 



i thought the backtrace of the core dump would be enough.

all i can add is that i am running a self compiled asterisk source code with all the necessary libraries on a Centos 6.7 64 bit.
i am using the Freepbx framework with my own customization of the dialplan.
i am running the Asterisk server on a dedicated server with 8 CPUs and 24 Gb of Memory.
i can add that i am using NFS to share the recordings files.

i hope that is sufficient for you.

thank you,

Dani.


was (Author: dani at 3xton.com):
hello,

thank you for your prompt reply.
i base my case on this ticket: https://issues.asterisk.org/jira/browse/ASTERISK-24147 that although it was fixed it seems that i face the same situation.

it is very hard for me to provide more debug details because it is a loaded production server.
here is the current status:

Setting max files open to 200000
System uptime: 5 hours, 18 minutes, 57 seconds
Last reload: 5 hours, 18 minutes, 57 seconds

49 active calls
98 active channels 



i thought the backtrace of the core dump would be enough.

all i can add is that i am running a self compiled asterisk source code with all the necessary libraries on a Centos 6.7 64 bit.
i am using the Freepbx framework with my own customization of the dialplan.
i am running the Asterisk server on a dedicated server with 8 CPUs and 24 Gb of Memory.
i can add that i am using NFS to share the recordings files.

i hope that is sufficient for you.

thank you,

Dani.

> audohook: Crash when duplicating frame
> --------------------------------------
>
>                 Key: ASTERISK-26259
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26259
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 13.10.0
>         Environment: Asterisk ARI dialer integration with Dynamics CRM and call recordings.
>            Reporter: Daniel Friedman
>            Assignee: Unassigned
>         Attachments: backtrace.txt
>
>
> Hello,
> I have integrated Asterisk 13.10.0 with our Microsoft Dynamics CRM. We are using ARI to originate the calls in our call center with call recordings. I am facing asterisk service crashes when the peak is high (200+ channels) but it happens once or twice a day.
> I am attaching a core dump of the last crash. can you help me to figure out what is the problem?
> Thank you,
> Daniel Friedman
> Trixton LTD.



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