[asterisk-bugs] [JIRA] (ASTERISK-26259) audohook: Crash when duplicating frame

[Daniel Friedman (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26259?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=231685#comment-231685 ] 

Daniel Friedman commented on ASTERISK-26259:
--------------------------------------------

Hi,

yes, we are recording all the calls and spying on some occasionally.
furthermore, we are hanging up the calls through our CRM if the agent is trying to call through
another web page.
i will stop this behaviour on Sunday and test it for few days to see if the crashes returns.

meanwhile, is the backtrace file that i provided sufficient? i ran this command to issue it:
gdb -se "asterisk" -ex "bt full" -ex "thread apply all bt" --batch -c core.pbx-il-2016-08-02T12:50:39+0300 > /tmp/backtrace.txt

thank you,

Dani

> audohook: Crash when duplicating frame
> --------------------------------------
>
>                 Key: ASTERISK-26259
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26259
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 13.10.0
>         Environment: Asterisk ARI dialer integration with Dynamics CRM and call recordings.
>            Reporter: Daniel Friedman
>            Assignee: Daniel Friedman
>         Attachments: backtrace.txt
>
>
> Hello,
> I have integrated Asterisk 13.10.0 with our Microsoft Dynamics CRM. We are using ARI to originate the calls in our call center with call recordings. I am facing asterisk service crashes when the peak is high (200+ channels) but it happens once or twice a day.
> I am attaching a core dump of the last crash. can you help me to figure out what is the problem?
> Thank you,
> Daniel Friedman
> Trixton LTD.



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