[asterisk-bugs] [JIRA] (ASTERISK-25962) Asterisk crashes, potential cause: realtime musiconhold

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25962?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=230411#comment-230411 ] 

Asterisk Team commented on ASTERISK-25962:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> Asterisk crashes, potential cause: realtime musiconhold
> -------------------------------------------------------
>
>                 Key: ASTERISK-25962
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25962
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/res_config_mysql
>    Affects Versions: 11.5.1
>         Environment: Debian 6.0.7 
> Kernel 2.6.32-5-686 
>            Reporter: Richard Mourits
>
> Every once in a while, the asterisk (11.5.1) crashes. The cause could be musiconhold in combination with RealTime. The application makes lots of dials using moh and if no dial is made, moh is startet by agi.
> When we use RealTime, every so often a warning appears:
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] file.c: File ▒7L▒▒ does not exist in any format
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] res_musiconhold.c: Unable to open file '/usr/opensips/sounds/voipacd/6/Warteschleife/Warteschleife': No such file or directory
> These warnings do not appear when not using RealTime engine for musiconhold.
> The debug log does not show any message before the asterisk crashes:
> [2016-04-26 10:57:52.714] VERBOSE[3406][C-00005598] pbx.c:     -- Executing [start at agent_group:10] Dial("SIP/sbc-welt-hh-00039257", "SIP/D00422196372861 at sbc-welt-hh,3
> 0,A()m(Warteschleife)M(destAnswer)gt") in new stack
> [2016-04-26 10:57:52.715] VERBOSE[3406][C-00005598] netsock2.c:   == Using SIP RTP CoS mark 5
> [2016-04-26 10:57:52.723] VERBOSE[3406][C-00005598] app_dial.c:     -- Called SIP/D00422196372861 at sbc-welt-hh
> [2016-04-26 10:57:59.727] Asterisk 11.5.1 built by root @ inc-bln on a i686 running Linux on 2016-03-15 16:32:52 UTC
> [2016-04-26 10:57:59.747] VERBOSE[10599] config.c:   == Parsing '/etc/asterisk/asterisk.conf': Found
> ..



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