[asterisk-bugs] [JIRA] (ASTERISK-25399) app_queue: AgentComplete event has wrong reason

Kevin Harwell (JIRA) noreply at issues.asterisk.org
Thu Sep 17 12:08:33 CDT 2015


Kevin Harwell created ASTERISK-25399:
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             Summary: app_queue: AgentComplete event has wrong reason
                 Key: ASTERISK-25399
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25399
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 13.5.0
            Reporter: Kevin Harwell


When a queued caller transfers an agent to another extension sometimes the raised AgentComplete event has a reason of "caller" and sometimes "transfer". Since a transfer has taken place this should always be transfer.

Steps to reproduce (may take several times for it to happen):
1. alice gets queued and then bridged with member bob.
2. alice then does an attended transfer of bob to charlie.
3. observe the AgentComplete event's reason

This occurs because sometimes the stasis hangup event arrives before the transfer event thus writing a different reason out.



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