[asterisk-bugs] [JIRA] (ASTERISK-25343) Successful attended transfer on queue leaves agent with Music On Hold

Rusty Newton (JIRA) noreply at issues.asterisk.org
Tue Oct 13 16:20:33 CDT 2015


    [ https://issues.asterisk.org/jira/browse/ASTERISK-25343?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=227861#comment-227861 ] 

Rusty Newton commented on ASTERISK-25343:
-----------------------------------------

I was able to reproduce the issue in 11.19,  and unsurprisingly not in 13.

Your instructions were sufficient! Thanks again.

> Successful attended transfer on queue leaves agent with Music On Hold
> ---------------------------------------------------------------------
>
>                 Key: ASTERISK-25343
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25343
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_local, Channels/chan_sip/Transfers, Core/Bridging
>    Affects Versions: 11.16.0, 11.19.0
>            Reporter: Maciej Krajewski
>            Assignee: Rusty Newton
>            Severity: Critical
>         Attachments: extensions.conf, myDebugLog.1.gz, queues.conf, sip.conf
>
>
> In scenario described as bellow:
>  * Customer calls on QUEUE1
>  * QUEUE calls to AGENT1
>  * AGENT1 ANSWER
>  * AGENT1 HOLDS Customer and calls QUEUE2 (for AT)
>  * QUEUE2 calls to AGENT2
>  * AGENT2 ANSWERS
>  * AGENT1 talks to AGENT2
>  * AGENT1 does Attended transfer.
> After the transfer the customer hears AGENT2, AGENT2 hears MOH.
> Maybe it has something in common with channel local used before calling to agent?
> Scenario is 100% reproducible



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