[asterisk-bugs] [JIRA] (ASTERISK-25444) Music On Hold Warning misleading

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25444?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-25444:
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    Summary: Music On Hold Warning misleading  (was: Music On Hold Warning)

> Music On Hold Warning misleading
> --------------------------------
>
>                 Key: ASTERISK-25444
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25444
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Resources/res_musiconhold
>    Affects Versions: 11.19.0
>            Reporter: Conrad de Wet
>
> In a documented change from 11.18.0 to 11.19.0 - res_musiconhold.c line 894, change to warn about missing music on hold classes. 
> Both the version before and this one are not correct in any case - if you are using the RealTime engine for Music classes. Clearly this is not a popular way to handle MOH, because it has pretty much been like this since i can remember, but now with the change from debug to warning - its very confusing and annoying.
> They are both incorrect, because the _get_mohbyname only checks if the class has been loaded to memory, and warns first before checking in the RealTime database. As a result, monitoring the CLI, we have no way of knowing if the correct music class has load or not. And our logs are getting clogged with incorrect warning messages.
> Here you can see the output warns first, but then goes to the database and the correct classes loads...
> {noformat}
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: pbx.c:4938 pbx_extension_helper: Launching 'MusicOnHold'
>     -- Executing [s at macro-et-music-on-hold:3] MusicOnHold("SIP/102-ConradInc-00000002", "") in new stack
> [Oct  4 09:00:04] WARNING[7779][C-00000002]: res_musiconhold.c:896 _get_mohbyname: Music on Hold class 'default-ConradInc' not found in memory. Verify your configuration.
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: res_config_odbc.c:114 custom_prepare: Skip: 0; SQL: SELECT * FROM MusicOnHold WHERE name = ?
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: res_config_odbc.c:130 custom_prepare: Parameter 1 ('name') = 'default-ConradInc'
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: res_odbc.c:1053 odbc_release_obj2: odbc_release_obj2(0x26f9be8) called (obj->txf = (nil))
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: res_musiconhold.c:1098 moh_scan_files: Scanning '/var/lib/asterisk/moh/ConradInc/default' for files for class 'default-ConradInc'
>     -- Started music on hold, class 'default-ConradInc', on SIP/102-ConradInc-00000002
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: channel.c:3594 ast_settimeout_full: Scheduling timer at (50 requested / 50 actual) timer ticks per second
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: channel.c:5413 set_format: Set channel SIP/102-ConradInc-00000002 to write format slin
> [Oct  4 09:00:04] DEBUG[7779][C-00000002]: res_musiconhold.c:351 ast_moh_files_next: SIP/102-ConradInc-00000002 Opened file 3 '/var/lib/asterisk/moh/ConradInc/default/macroform-the_simplicity'
> {noformat}
> Furthermore, and just my 2c worth here, the real-time handling of music on hold is poor. Both "moh show classes", and "moh show files" is totally useless (when using musiconhold => odbc,MySqlRt,MusicOnHold)



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