[asterisk-bugs] [JIRA] (ASTERISK-25134) Problem with CDR information with incoming calls

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25134?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=226380#comment-226380 ] 

Rusty Newton commented on ASTERISK-25134:
-----------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> Problem with CDR information with incoming calls
> ------------------------------------------------
>
>                 Key: ASTERISK-25134
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25134
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: CDR/cdr_adaptive_odbc, Functions/func_cdr
>    Affects Versions: 13.3.2
>         Environment: Debian 8.0 Asterisk 13.3.2
>            Reporter: Javier Acosta
>         Attachments: 3_members_queue_incoming_call.txt
>
>
> There is a problem with the CDR information in a incoming call, the Leg-A Channel in the incoming call the information in the Database for the CDR is incorret in the Leg-A (the call disposition is "NO ANSWER" and the billsec and duration is set to 0), in the extension h the DumpChan and NoOp of this variables show the same information.
> In the database the Leg-B that answer the call has duration and billsec bit the others ringing Legs has duration too, the disposition in the Leg-B is correct but no the duration.
> In Asterisk 1.8 the Leg-A disposition is ANSWER and the billsec and duration are correct and the Leg-B is correct in the Database table. I think that maybe there is a bug in the new way to track the CDR information in Asterisk 13.
> Please tell me if that is a bug, in case that is a bug please tell me where to start searching for that bug



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