[asterisk-bugs] [JIRA] (ASTERISK-25107) Phone losing registration 10 seconds after reboot.

Rusty Newton (JIRA) noreply at issues.asterisk.org
Thu May 21 09:54:33 CDT 2015


    [ https://issues.asterisk.org/jira/browse/ASTERISK-25107?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=226318#comment-226318 ] 

Rusty Newton commented on ASTERISK-25107:
-----------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> Phone losing registration 10 seconds after reboot.
> --------------------------------------------------
>
>                 Key: ASTERISK-25107
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25107
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_pjsip
>    Affects Versions: 13.3.2
>         Environment: CentOS release 6.6 (Final) 
> Asterisk 13.3.2 realtime PJsip driver 
> Phones: Cisco SPA514G firmware 7.5.7
>            Reporter: Carl Fortin
>            Assignee: Carl Fortin
>            Severity: Minor
>         Attachments: 10_sec_reboot.pcapng, Capture_Cisco_registration_lost_call_flow.PNG, Capture_Cisco_registration_lost.PNG
>
>
> I am using Asterisk 13.3.2 realtime with the new pjsip driver.
> For some reason, if I remove the network cable from a registered phone and I reconnect it, the phone registers and
> after about 10 seconds, the phone loose its registration and reboot. The phone stays registered after it rebooted. Am I missing something?
> I am not experiencing the issue with the chan_sip driver.
> Here is my phone config:
> [Edit by Rusty - Excessive debug in the description field. Please attach your debug and configuration to the issue via More > Attach files. Attach them as .txt for easy access by others.]



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