[asterisk-bugs] [JIRA] (ASTERISK-25064) Members (ringinuse disabled) of multiple queues ringing with other queue calls.

Chet Stevens (JIRA) noreply at issues.asterisk.org
Tue May 5 17:42:32 CDT 2015


     [ https://issues.asterisk.org/jira/browse/ASTERISK-25064?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Chet Stevens updated ASTERISK-25064:
------------------------------------

    Attachment: debug_ASTERISK-25064.txt

This is one second of debug log. If you search on "Executing [6103 at agents:1]" you can see three different calls from queues being sent to the queue member. Much more debug log is available if needed.

> Members (ringinuse disabled) of multiple queues ringing with other queue calls.
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-25064
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25064
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.1.0
>         Environment: Asterisk 13.1-cert2
> Ubuntu Server 14.04.1 LTS (GNU/Linux 3.13.0-37-generic x86_64)
> HP ProLiant DL380p Gen8 with 16 GB memory 
> Wildcard AEX2400: wctdm24xxp+ 
> Wildcard TE420 (5th Gen): wct4xxp+
>            Reporter: Chet Stevens
>         Attachments: debug_ASTERISK-25064.txt
>
>
> After upgrading from Asterisk 11.6-cert9 to Asterisk 13.1-cert2, queue members with "ringinuse disabled" that belong to multiple queues are ringing with calls from other queues while already in use. "queue show queue1", "queue show queue2", etc does accurately show the members as "ringinuse disabled" and "In use". For example:
> local/6103 at agents (ringinuse disabled) (dynamic) (Not in use) has taken 37 calls (last was 76 secs ago)
> We use Local channels so additional dialplan can be executed before ringing members (play agent greeting etc) so members are added to the queues in the following manner:
> AddQueueMember(technical,local/6103 at agents,,,,SIP/6103_line)
> I will attach a debug log. If you search on "Executing [6103 at agents:1]" you will see three separate calls all being routed to the same member.
> Any additional information can be provided (configuration, dialplan, etc).



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