[asterisk-bugs] [JIRA] (ASTERISK-24971) Asterisk crashes on voicemail

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24971?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=226086#comment-226086 ] 

Rusty Newton commented on ASTERISK-24971:
-----------------------------------------

Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace



> Asterisk crashes on voicemail
> -----------------------------
>
>                 Key: ASTERISK-24971
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24971
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail/ODBC
>    Affects Versions: 13.3.2
>         Environment: Debian 7.0 x64 , system running odbc/mysql /  unixODBC 2.2.14 & mysql 5.6.22-72
>            Reporter: MultiTEL
>            Assignee: Matt Jordan
>         Attachments: backtrace-threads.txt, backtrace.txt
>
>
> Asterisk crashing before playing VM messages:
>     -- <SIP/214-27555212-00000005> Playing 'vm-youhave.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'digits/4.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-INBOX.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-messages.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-onefor.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-INBOX.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-messages.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-opts.ulaw' (language 'en')
>     -- <SIP/214-27555212-00000005> Playing 'vm-first.ulaw' (language 'en')
> pbx142*CLI>
> Disconnected from Asterisk server
> Backtraces attached.



--
This message was sent by Atlassian JIRA
(v6.2#6252)