[asterisk-bugs] [JIRA] (ASTERISK-19553) Cannot perform feature attended transfer after pickup when using PickupChan

Matt Jordan (JIRA) noreply at issues.asterisk.org
Fri Mar 13 21:08:35 CDT 2015


    [ https://issues.asterisk.org/jira/browse/ASTERISK-19553?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=190690#comment-190690 ] 

Matt Jordan edited comment on ASTERISK-19553 at 3/13/15 9:08 PM:
-----------------------------------------------------------------

Note the following context is invoked to do the PickupChan:

{noformat}
[product-pickup]
exten => _[0-9*#]!, 1, PickupChan(Local/${EXTEN}@product-phone)

[product-phone]
exten => _[0-9*#]!, 1, GotoIf($[ "${PRODUCT-MUSIC}" = "" ]?3)
exten => _[0-9*#]!, 2, SetMusicOnHold(${PRODUCT-MUSIC})
exten => _[0-9*#]!, 3, Dial(SIP/${EXTEN}@${PRODUCT-PHONE-DOMAIN},3600,${PRODUCT-PHONE-OPTS})
{noformat}



was (Author: dcunningham):
Note the following context is invoked to do the PickupChan:

[product-pickup]
exten => _[0-9*#]!, 1, PickupChan(Local/${EXTEN}@product-phone)

[product-phone]
exten => _[0-9*#]!, 1, GotoIf($[ "${PRODUCT-MUSIC}" = "" ]?3)
exten => _[0-9*#]!, 2, SetMusicOnHold(${PRODUCT-MUSIC})
exten => _[0-9*#]!, 3, Dial(SIP/${EXTEN}@${PRODUCT-PHONE-DOMAIN},3600,${PRODUCT-PHONE-OPTS})


> Cannot perform feature attended transfer after pickup when using PickupChan
> ---------------------------------------------------------------------------
>
>                 Key: ASTERISK-19553
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-19553
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/PBX
>    Affects Versions: 1.8.9.2
>         Environment: Centos 5.7
>            Reporter: David Cunningham
>         Attachments: trace-19553.txt
>
>
> After doing a pickup using PickupChan() the party who picked up the call cannot perform a features.conf transfer. Asterisk does register that DTMF is pressed, but does not offer a transfer prompt.
> This problem does not occur if picking up using Pickup().
> I can reproduce this problem on Asterisk 1.8 and 1.6.1.
> Our features.conf defines the # key as performing an attended transfer.
> Please let me know what else you need. Thanks.



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