[asterisk-bugs] [JIRA] (ASTERISK-13145) [patch] Presence subscription on Cisco SIP phone needs special Cisco-styled XML

[Ben Hughes (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-13145?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=226935#comment-226935 ] 

Ben Hughes edited comment on ASTERISK-13145 at 7/17/15 12:08 PM:
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Hi,
I'm trying to get the callback feature to with a few 7961s and 7911s and i'm running into rather strange behaviour from asterisk. I've got the softkey enabled and all prerequisites from the above linked comment but when ringing out pressing the callback softkey will restart asterisk with 0-5 seconds, no errors or messages in any logs. The last thing seen in a packet trace is the callback request from the phone then bang asterisk goes down. Been over and over everything and I can't see anything obviously wrong, triple checked the documentation as well to no avail.

Pressing the callback key from the on hook state will show a screen with "Callback is not activated" which I assume shows active callback(s) when it works.

Running the latest patch on 11.18.


was (Author: bmh.01):
Hi,
I'm trying to get the callback feature to with a few 7961s and 7911s and i'm running into rather strange behaviour from asterisk. I've got the softkey enabled and all prerequisites from the above linked comment but when ringing out pressing the callback softkey will restart asterisk with 0-5 seconds, no errors or messages in any logs. The last thing seen in a packet trace is the callback request from the phone then bang asterisk goes down. Been over and over everything and I can't see anything obviously wrong, triple checked the documentation as well to no avail.

Running the latest patch on 11.18.

> [patch] Presence subscription on Cisco SIP phone needs special Cisco-styled XML
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-13145
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-13145
>             Project: Asterisk
>          Issue Type: New Feature
>          Components: Channels/chan_sip/NewFeature
>            Reporter: David McNett
>            Assignee: Gareth Palmer
>         Attachments: 00_READ_ME_FIRST.txt, cisco-usecallmanager-11.17.0.patch, cisco-usecallmanager-11.17.1.patch, cisco-usecallmanager-11.18.0.patch, dialtemplate.xml, featurepolicy.xml, SEP000000000000.cnf.xml, softkeys.xml
>
>
> This patch provides support for Cisco 6900, 7900, 8800 and 9900 series phones using the SIP firmware.
> Available features are: Busy Lamp Field, Off Hook Notification, Call Forward, Do Not Disturb, Huntgroup Login, Call Park (Notify and Monitor), Server-Side Ad-Hoc Conference, Conference List, Kick and Mute/Unmute, Multi-Admin Conference, Multiple Lines via Bulk Register, Immediate Divert, Call Recording, Restart or Reset via CLI, Call Back, Call Back, Join Calls, Mallicious Call ID and Quality Reporting Tool.
> Also included is Application Server Events used by non-USECALLMANAGER phones (Call Forward and Do Not Disturb only).
> *Important:* Read the documentation at http://docs.acsdata.co.nz/asterisk-cisco to see the additional configuration options required for the phones to operate correctly.



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