[asterisk-bugs] [JIRA] (ASTERISK-24699) VoiceMailMain hangs up with no reason when trying to play first message

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24699?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=224537#comment-224537 ] 

Matt Jordan commented on ASTERISK-24699:
----------------------------------------

Re-opened per conversation on IRC.

{quote}
(09:55:00 AM) Kunsi: i don't have allow=all, if you're referring to allowed codecs in sip.conf
(09:55:19 AM) mjordan: you have a lot of codecs set up for that peer, regardless of what it happens to be
(09:55:42 AM) mjordan: your peer is offering g722,ulaw,alaw,gsm,aal2,g729
(09:55:50 AM) mjordan: configure your peer's codecs to match that.
(09:56:03 AM) mjordan: At a minimum, just do allow=!all,g722,ulaw,alaw,gsm
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(09:57:47 AM) Kunsi: arr, sh*t. moved allowed codecs from peer definition into general section, and "dis" got missing ☹
(09:57:57 AM) Kunsi: so, yeah, i had allow_all
(09:58:01 AM) Kunsi: allow=all*
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(09:58:58 AM) Kunsi: let me test that
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(10:03:57 AM) [TK]D-Fender: mjordan: He didn't get a codec warning and every other sound file played. through VMM.  No statement of * even trying....
(10:06:12 AM) [TK]D-Fender: mjordan: is just ... stopped.
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(10:17:24 AM) Kunsi: mjordan: no, setting codecs does not resolve my issue
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(10:21:23 AM) Kunsi: same as before: http://pastebin.com/Tt4kHKE2 - tried with an old and with an new recorded message
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(10:29:54 AM) mjordan: Kunsi: k, I'll reopen. Provide the full DEBUG log generated using the instructions on the wiki, along with 'sip set debug on'. Make sure you attach your sip.conf, extensions.conf, and voicemail.conf.
(10:30:17 AM) Kunsi: ok
(10:30:29 AM) mjordan: Do you have the issue on both 11 and 13?
(10:30:34 AM) mjordan: what specific version are you testing with?
(10:31:42 AM) Kunsi: i've had this issue with 11.9.0, but stopped looking at it since i didn't have asterisk connected to an actual phone line
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(10:32:06 AM) Kunsi: updated to 13.1.0 this week, connected an ATA, and tried to get voicemail working, but no success
(10:32:49 AM) Kunsi: 13.1. was downloaded and compiled yesterday, so it should be pretty up-to-date
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(10:37:49 AM) mjordan: k, so you did have it with 11 as well
(10:38:01 AM) mjordan: can you attach the .ulaw file that is supposed to be played back as well?
{quote}

> VoiceMailMain hangs up with no reason when trying to play first message
> -----------------------------------------------------------------------
>
>                 Key: ASTERISK-24699
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24699
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 11.9.0, 13.1.0
>         Environment: debian wheezy, Asterisk 13.1.0, snom 360 phones (8.7.3.25)
>            Reporter: Felix Kunsmann
>         Attachments: extensions.conf, sip.conf, voicemail.conf
>
>
> I recorded a message in my voicemail box, then tried to listen to it using VoiceMailMain(). VoiceMailMain() plays greeting, I press 1 to listen to the message, Asterisk plays "First message", then hangs up.
> WAV file sent to my by mail, and downloaded WAV file play fine in VLC.
> URL contains SIP debug log provided by Asterisk.
> Phone is 192.168.0.52
> Asterisk is 192.168.0.20



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