[asterisk-bugs] [JIRA] (ASTERISK-24790) Reduce spurious noise in logs from voicemail - Couldn't find mailbox %s in context

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24790?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=225028#comment-225028 ] 

Rusty Newton commented on ASTERISK-24790:
-----------------------------------------

It doesn't seem like it is a real ERROR, but maybe as Matt mentioned a WARNING would be most appropriate. I feel like NOTICE may be a little benign for this message.

Regarding FreePBX, you should open an issue with the FreePBX team on their tracker. This is the Asterisk bug tracker and to get the best help you need on the FreePBX side, you probably want the FreePBX developers looking at the issue.

{quote}
1. Should is be @default as a default
2. Is empty the legal value that indicates no mailbox, and this is therefore a bug in freepbx, rather than asterisk spamming?
3. Is there a non-empty value that can be set to indicate no mailbox?
{quote}

1. I don't know, depends on what FreePBX is doing.
2. Not defining the mailboxes option would be a valid default for "no mailboxes"
3. No.


If you can attach an Asterisk debug log showing where the issue occurs then we may be able to tell better whether message is being generated appropriately and get a better idea about the debug channel type. [See the wiki for how to gather a debug log.|https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information]

> Reduce spurious noise in logs from voicemail - Couldn't find mailbox %s in context
> ----------------------------------------------------------------------------------
>
>                 Key: ASTERISK-24790
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24790
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 13.1.0, 13.2.0
>            Reporter: Graham Barnett
>            Assignee: Graham Barnett
>            Severity: Minor
>         Attachments: app_voicemail.c.patch_noise
>
>
> You get spammed by these messages:
>   Couldn't find mailbox %s in context 
> They do not appear to be errors.



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