[asterisk-bugs] [JIRA] (ASTERISK-24756) ConfBridge sound_muted does not work from CLI or AMI

[Matt Jordan (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-24756?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Matt Jordan reassigned ASTERISK-24756:
--------------------------------------

    Assignee:     (was: Rusty Newton)

I'm not entirely sure this isn't how it was intended, but I can see it being confusing.

Currently, the prompt is only played back if you go through the action menu. If you mute/unmute the user through the CLI/AMI, you'll go through the {{generic_mute_unmute_user}} function, which does not play back the prompt.

At the very least, it sounds like this is an oversight. The documentation of {{sound_muted}} and {{sound_unmuted}} doesn't make it clear that this only happens when the user hits the DTMF key:

{noformat}
;sound_muted  ; The sound played when the mute option it toggled on.
;sound_unmuted  ; The sound played when the mute option it toggled off.
{noformat}

> ConfBridge sound_muted does not work from CLI or AMI
> ----------------------------------------------------
>
>                 Key: ASTERISK-24756
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24756
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.15.1
>            Reporter: Thomas Frederiksen
>
> I have tried to specify sounds to be played when a user is muted or unmuted in a ConfBridge conference like shown below.
> ConfBridge does however only play the sounds if it is the user mutes or unmutes himself by using the "toggle_mute" Conference Menu option.
> If i mute or unmute the user using the "ConfbridgeMute" or "ConfbridgeUnmute" AMI actions, or the "confbridge mute" or "confbridge unmute" CLI options, then the sounds are not played to the user telling him that he has been muted or unmuted.
> {noformat}
> [Conf]
> type=bridge
> sound_muted=mute
> sound_unmuted=unmute
> {noformat}



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