[asterisk-bugs] [JIRA] (ASTERISK-25343) Atended transfer on queue leaves agent with MOH

Maciej Krajewski (JIRA) noreply at issues.asterisk.org
Mon Aug 31 06:27:32 CDT 2015


    [ https://issues.asterisk.org/jira/browse/ASTERISK-25343?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=227409#comment-227409 ] 

Maciej Krajewski commented on ASTERISK-25343:
---------------------------------------------

Is the information I have provided sufficient to reproduce the problem?

> Atended transfer on queue leaves agent with MOH
> -----------------------------------------------
>
>                 Key: ASTERISK-25343
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25343
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.16.0, 11.19.0
>            Reporter: Maciej Krajewski
>            Assignee: Unassigned
>            Severity: Critical
>         Attachments: extensions.conf, myDebugLog.1.gz, queues.conf, sip.conf
>
>
> In scenario described as bellow:
>  * Customer calls on QUEUE1
>  * QUEUE calls to AGENT1
>  * AGENT1 ANSWER
>  * AGENT1 HOLDS Customer and calls QUEUE2 (for AT)
>  * QUEUE2 calls to AGENT2
>  * AGENT2 ANSWERS
>  * AGENT1 talks to AGENT2
>  * AGENT1 does Attended transfer.
> After the transfer the customer hears AGENT2, AGENT2 hears MOH.
> Maybe it has something in common with channel local used before calling to agent?
> Scenario is 100% reproducible



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