[asterisk-bugs] [JIRA] (ASTERISK-25343) Atended transfer on queue leaves agent with MOH
Maciej Krajewski (JIRA)
noreply at issues.asterisk.org
Mon Aug 31 06:27:32 CDT 2015
[ https://issues.asterisk.org/jira/browse/ASTERISK-25343?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=227409#comment-227409 ]
Maciej Krajewski commented on ASTERISK-25343:
---------------------------------------------
Is the information I have provided sufficient to reproduce the problem?
> Atended transfer on queue leaves agent with MOH
> -----------------------------------------------
>
> Key: ASTERISK-25343
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-25343
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Affects Versions: 11.16.0, 11.19.0
> Reporter: Maciej Krajewski
> Assignee: Unassigned
> Severity: Critical
> Attachments: extensions.conf, myDebugLog.1.gz, queues.conf, sip.conf
>
>
> In scenario described as bellow:
> * Customer calls on QUEUE1
> * QUEUE calls to AGENT1
> * AGENT1 ANSWER
> * AGENT1 HOLDS Customer and calls QUEUE2 (for AT)
> * QUEUE2 calls to AGENT2
> * AGENT2 ANSWERS
> * AGENT1 talks to AGENT2
> * AGENT1 does Attended transfer.
> After the transfer the customer hears AGENT2, AGENT2 hears MOH.
> Maybe it has something in common with channel local used before calling to agent?
> Scenario is 100% reproducible
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