[asterisk-bugs] [JIRA] (ASTERISK-25343) Atended transfer on queue leaves agent with MOH

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25343?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-25343:
------------------------------------

    Description: 
In scenario described as bellow:

 * Customer calls on QUEUE1
 * QUEUE calls to AGENT1
 * AGENT1 ANSWER
 * AGENT1 HOLDS Customer and calls QUEUE2 (for AT)
 * QUEUE2 calls to AGENT2
 * AGENT2 ANSWERS
 * AGENT1 talks to AGENT2
 * AGENT1 does Attended transfer.

After the transfer the customer hears AGENT2, AGENT2 hears MOH.

Maybe it has something in common with channel local used before calling to agent?

Scenario is 100% reproducible


  was:
In scenario described as bellow:
Customer calls on QUEUE1, QUEUE calls to AGENT1, AGENT1 ANSWER, AGENT1 HOLDS Customer and calls QUEUE2 (for AT), QUEUE2 calls to AGENT2, AGENT2 ANSWERS, AGENT1 talks to AGENT2, AGENT1 does Attended transfer.

After the transfer the customer hears AGENT2, AGENT2 hears MOH.

Maybe it has something in common with channel local used before calling to agent?

Scenario is 100% reproducible



> Atended transfer on queue leaves agent with MOH
> -----------------------------------------------
>
>                 Key: ASTERISK-25343
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25343
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.16.0, 11.19.0
>            Reporter: Maciej Krajewski
>            Severity: Critical
>         Attachments: myDebugLog.1.gz
>
>
> In scenario described as bellow:
>  * Customer calls on QUEUE1
>  * QUEUE calls to AGENT1
>  * AGENT1 ANSWER
>  * AGENT1 HOLDS Customer and calls QUEUE2 (for AT)
>  * QUEUE2 calls to AGENT2
>  * AGENT2 ANSWERS
>  * AGENT1 talks to AGENT2
>  * AGENT1 does Attended transfer.
> After the transfer the customer hears AGENT2, AGENT2 hears MOH.
> Maybe it has something in common with channel local used before calling to agent?
> Scenario is 100% reproducible



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