[asterisk-bugs] [JIRA] (ASTERISK-25343) Atended transfer on queue leaves agent with MOH

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25343?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=227350#comment-227350 ] 

Asterisk Team commented on ASTERISK-25343:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> Atended transfer on queue leaves agent with MOH
> -----------------------------------------------
>
>                 Key: ASTERISK-25343
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25343
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.16.0, 11.19.0
>            Reporter: Maciej Krajewski
>            Severity: Critical
>
> In scenario described as bellow:
> Customer calls on QUEUE1, QUEUE calls to AGENT1, AGENT1 ANSWER, AGENT1 HOLDS Customer and calls QUEUE2 (for AT), QUEUE2 calls to AGENT2, AGENT2 ANSWERS, AGENT1 talks to AGENT2, AGENT1 does Attended transfer.
> After the transfer the customer hears AGENT2, AGENT2 hears MOH.
> Maybe it has something in common with channel local used before calling to agent?
> Scenario is 100% reproducible



--
This message was sent by Atlassian JIRA
(v6.2#6252)