[asterisk-bugs] [JIRA] (ASTERISK-25025) Periodic crashes (in ast_channel_snapshot_create at stasis_channels.c) with Certified Asterisk 13.

[Chet Stevens (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25025?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Chet Stevens updated ASTERISK-25025:
------------------------------------

    Attachment: 2-refs.zip
                2-core_dump_debug.zip
                2-backtrace.txt

This is a new backtrace, debug, and ref files from another of our systems that experienced an Asterisk crash this morning. I hope this is useful. The system hardware is identical with the exception of the Wilcard boards and OS and Asterisk (Asterisk 13.1-cert2) are identical. This one, however, produced a segfault:

Apr 30 08:06:41 0106-Area-Service-Center-2 kernel: [5867168.133543] asterisk[40450]: segfault at 0 ip 00007fa3d9efb67a sp 00007fa350aa7b58 error 4 in libc-2.19.so[7fa3d9e72000+1bb000]

I am including the refs and debug for the hour leading up to the segfault. I don't know if backtrace.txt is useful or not. gdb is aborting with the core file which can be seen in the backtrace file.

We have recently upgraded all of our systems (~100) from Asterisk 11.6-certX to Asterisk 13.1-cert2 and see, among all the systems, Asterisk stop about 1-3 times a day. I have recompiled Asterisk for backtraces on 93 of the systems so we should be to add additional backtraces as needed.

Thank you.

> Periodic crashes (in ast_channel_snapshot_create at stasis_channels.c) with Certified Asterisk 13.
> --------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-25025
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25025
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/General
>    Affects Versions: 13.1.0
>         Environment: Asterisk 13.1-cert2
> Ubuntu Server 14.04.1 LTS (GNU/Linux 3.13.0-35-generic x86_64)
> HP ProLiant DL380p Gen8 with 16 GB memory
> Wildcard AEX2400: wctdm24xxp+
> Wildcard TE420 (5th Gen): wct4xxp+
>            Reporter: Chet Stevens
>            Assignee: Chet Stevens
>         Attachments: 2-backtrace.txt, 2-core_dump_debug.zip, 2-refs.zip, backtrace.txt, gdb_bt_full.txt, gdb_bt.txt, gdb_thread_apply_all_bt.txt
>
>
> We have been experiencing periodic crashes with Certified Asterisk 13 that had not been seen previously before upgrading from Certified Asterisk 11. A backtrace will be attached to this issue. Any additional information can be provided. Thank you.



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