[asterisk-bugs] [JIRA] (ASTERISK-24320) Incoming audio not working

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24320?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=222638#comment-222638 ] 

Rusty Newton commented on ASTERISK-24320:
-----------------------------------------

Thanks for the ticket number Siva. From talking with Digium support, they haven't identified a bug with Asterisk, only that possible mis-configuration or network issues are causing a problem. They verified the gateway was working fine and operational.

This bug tracker is not a support forum for Digiums commercial products or for technical support of open source Asterisk. The issue tracker exists for reporting bugs in open source Asterisk software.

I'm closing this out since this looks to be a technical support request. I recommend contacting Digium technical support if you feel like the case was not resolved, and or posting questions on the asterisk-users mailing list if you need help with Asterisk itself from the community.

Additionally here are the guidelines for usage of this issue tracker: https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

Thanks!

> Incoming audio not working
> --------------------------
>
>                 Key: ASTERISK-24320
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24320
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>    Affects Versions: 1.8.9.3
>            Reporter: Siva
>            Assignee: Rusty Newton
>
> Hello
> We are using asterisk 1.4.10.1 with digium gateway G100
> Due to problem with our old redfone T1 gateway we replaced with digium g100 gateway.
> After changing the digium G100 Outgoing is working fine but no audio for incoming calls, even no sound for ivr, voicemail greetings, busy message and voice mail messages.
>  
> I tried all possibilities and created ticket with digium support as well for g100 they checked and i was told there is no problem with g100. Issue seems to be in asterisk, thing is it's working fine with redfone T1 gateway.
> Below is my sip.conf. Do we need to configure any thing specific for incoming audio to work with g100?
> [digiumtrunk]
> type=friend
> username=digiumtrunk
> secret=digiumtrunk
> host=10.14.0.29(g100 ip)
> context=incoming
> qualify=yes
> disallow=all
> allow=gsm
> allow=ulaw
> nat=yes
> I tried with nat yes, no and never options in sip.conf
> [Edit by Rusty - Removed inline debug as per the guidelines]



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