[asterisk-bugs] [JIRA] (ASTERISK-24276) Patch. Option to make app MOH override channel musicclass

Kristian Høgh (JIRA) noreply at issues.asterisk.org
Wed Sep 3 10:12:29 CDT 2014


    [ https://issues.asterisk.org/jira/browse/ASTERISK-24276?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=222531#comment-222531 ] 

Kristian Høgh commented on ASTERISK-24276:
------------------------------------------

We use a single trunk for multiple users. The default musicclass from sip.conf is therefore the same for all calls.

The trunk is connected to a kamailio server, where all in- and outgoing calls are send/received.
Each customer (identified by custom headers) can choose a musicclass for MOH, which we apply to the channel.

When a user dials an extension, which point to a queue, we want the user to receive the queue music.
But we still want the user to keep the preferred musicclass, if the call is put on hold later.
Therefore we cant unset musicclass before calling the queue.

Company A prefer musicclass heavy-metal.
That musicclass is therefore applied to incoming calls.
The customer service need to calm people down. Therefore they use other music as queue music.


> Patch. Option to make app MOH override channel musicclass
> ---------------------------------------------------------
>
>                 Key: ASTERISK-24276
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24276
>             Project: Asterisk
>          Issue Type: New Feature
>      Security Level: None
>          Components: Resources/res_musiconhold
>    Affects Versions: SVN
>            Reporter: Kristian Høgh
>            Assignee: Kristian Høgh
>            Severity: Minor
>         Attachments: app_override_channel_moh.patch
>
>
> This patch gives a general option to musiconhold.conf, to make applications MOH override channels musicclass.
> Defaults to no, as it is current behavior.



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