[asterisk-bugs] [JIRA] (ASTERISK-23724) Agent stay "In use" after logoff

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23724?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=218030#comment-218030 ] 

Rusty Newton commented on ASTERISK-23724:
-----------------------------------------

{quote}
which files do you need for further investigation?
{quote}

Any configuration that you determine is necessary to reproduce the issue.

That is, we need you to provide a set of configuration files and a set of steps (using that configuration) with which to reproduce the issue.

Again, the configuration needs to be as simplified as possible so that the bug is easily and quickly demonstrated. We should be able to run it without installation of FreePBX since we are just looking at Asterisk here.

> Agent stay "In use" after logoff
> --------------------------------
>
>                 Key: ASTERISK-23724
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23724
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 11.8.1
>         Environment: Standard FreePBX distro 11.8, FreePBX 1.8 & fresh Centos plus asterisk
>            Reporter: Javier Furio
>            Assignee: Rusty Newton
>         Attachments: Agent-queue-problem.txt
>
>
> When an agent logoff from a queue (standar *12), the playback says "Agent Logoff", and can't get any new call, but always stay as "In Use" instead of "Unavailable", so .
> I've found several previous issues, but all of them were resolved before 2013, and those distributions are new.
> Regards



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