[asterisk-bugs] [JIRA] (ASTERISK-23661) Queue global priorities
Rusty Newton (JIRA)
noreply at issues.asterisk.org
Thu May 1 09:29:44 CDT 2014
[ https://issues.asterisk.org/jira/browse/ASTERISK-23661?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Rusty Newton updated ASTERISK-23661:
------------------------------------
Assignee: Brett Sutton
Status: Waiting for Feedback (was: Triage)
> Queue global priorities
> -----------------------
>
> Key: ASTERISK-23661
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-23661
> Project: Asterisk
> Issue Type: Improvement
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: Feature Tracker
> Reporter: Brett Sutton
> Assignee: Brett Sutton
>
> We have a patch we are looking to submit which implements global priorities across queues.
> Currently asterisk has the ability to priortise calls within a queue and to 'weight' queues. Neither of these provide the find grained prioritisation across all queues that our clients require. i.e. weighting a queue simply means that all calls from that queue are dealt with first.
> Global priorities ensures that all calls across all queues (that are marked as having global priorities enabled) are answered according to their priority regardless of the queue they are in.
> This feature works particularly well with our other patch 'priority escalation' ASTERISK-23660.
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