[asterisk-bugs] [JIRA] (ASTERISK-23661) Queue global priorities

Rusty Newton (JIRA) noreply at issues.asterisk.org
Thu May 1 09:29:44 CDT 2014


     [ https://issues.asterisk.org/jira/browse/ASTERISK-23661?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-23661:
------------------------------------

    Assignee: Brett Sutton
      Status: Waiting for Feedback  (was: Triage)

> Queue global priorities
> -----------------------
>
>                 Key: ASTERISK-23661
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23661
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: Feature Tracker
>            Reporter: Brett Sutton
>            Assignee: Brett Sutton
>
> We have a patch we are looking to submit which implements global priorities across queues.
> Currently asterisk has the ability to priortise calls within a queue and to 'weight' queues.  Neither of these provide the find grained prioritisation across all queues that our clients require. i.e. weighting a queue simply means that all calls from that queue are dealt with first.
> Global priorities ensures that all calls across all queues (that are marked as having global priorities enabled) are answered according to their priority regardless of the queue they are in.
> This feature works particularly well with our other patch 'priority escalation' ASTERISK-23660.



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