[asterisk-bugs] [JIRA] (DAHLIN-336) Dell R720 keeps rebooting on DAHDI red alarm.

[Antonio Castaneda (JIRA)]

    [ https://issues.asterisk.org/jira/browse/DAHLIN-336?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=216774#comment-216774 ] 

Antonio Castaneda commented on DAHLIN-336:
------------------------------------------

Hello Russ

Thanks for your answer. No, it is not a harware issue. I have Alestra carrier in my other 5 branches, this carrier uses PRI protocol. Those servers are not alarmed. Only the ones that are running OpenR2, which are the 3 I mentioned. I have changed cards accordingly but they are all the same brand / model and features.

Rds.

> Dell R720 keeps rebooting on DAHDI red alarm.
> ---------------------------------------------
>
>                 Key: DAHLIN-336
>                 URL: https://issues.asterisk.org/jira/browse/DAHLIN-336
>             Project: DAHDI-Linux
>          Issue Type: Bug
>      Security Level: None
>          Components: dahdi (the module)
>         Environment: ----------------------------------------------------------------------------------------------
> Hardware
> Chassis Model              : PowerEdge R720
> Processor Brand            : Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz
> Memory Total Installed Capacity   : 16384  MB
> ----------------------------------------------------------------------------------------------
> [ 07:04.0 Network controller: Sangoma Technologies Corp. A200/Remora FXO/FXS Analog AFT card ]
> Slot PCI7
> Adapter                    : A200/Remora FXO/FXS Analog AFT card
> Type                       : PCI E Gen 3 X16
> Data Bus Width             : 8x or x8
> Speed                      : [Not Obtained, see card documentation]
> Slot Length                : Long
> Voltage Supply             : 3.3 Volts
> -------------------------------
> | Wanpipe Hardware Probe Info |
> -------------------------------
> 1 . AFT-A101-SH : SLOT=4 : BUS=5 : IRQ=15 : CPU=A : PORT=1 : HWEC=32 : V=39
> ----------------------------------------------------------------------------------------------
> Software
> Debian 6 (Squeeze)
> Asterisk 1.8.23.1
> OpenR2 version: 1.3.3, revision: (release)
> WANPIPE Release: 7.0.5
> DAHDI Version: 2.7.0.1 Echo Canceller: HWEC
> ----------------------------------------------------------------------------------------------
>            Reporter: Antonio Castaneda
>            Assignee: Russ Meyerriecks
>            Severity: Critical
>              Labels: asterisk, crash
>
> Hello everyone.
> I am running Asterisk on the hardware / software platforms described above in 3 different branches of the company I work for. One server per office, all of them pretty much alike regarding hardware and software configuration.
> This started a few months ago, every server keeps alarming and showing this log message:
> Severity      : Critical
> Date and Time : Mon Mar 24 09:02:21 2014
> Description   : A bus fatal error was detected on a component at slot 5.
> This is referring to the slot where Sangoma Card is installed. It gets worse when one of the server keeps rebooting almost 2 times per day due to this, which is dangerous and worktime loss.
> I also provide here my MFC/R2 and DADHDI configuration and below the logs regarding the errors just before the server rebooted.
> I look forward to your helpful comments or further questions.
> Thank you in advance
> Best regards.
> CONFIGURATION FILES:
> --- /etc/dahdi/system.conf
> loadzone=us
> defaultzone=us
> span=1,1,0,cas,hdb3
> cas=1-15:1101
> dchan=16
> cas=17-31:1101
> echocanceller=mg2,1-15,17-31
> --- /etc/asterisk/chan_dahdi.conf
> [channels]
> context=default
> usecallerid=yes
> hidecallerid=no
> callwaiting=yes
> usecallingpres=yes
> callwaitingcallerid=yes
> threewaycalling=yes
> transfer=yes
> canpark=yes
> cancallforward=yes
> callreturn=yes
> echocancel=yes
> echocancelwhenbridged=yes
> relaxdtmf=yes
> rxgain=0.0
> txgain=0.0
> group=1
> callgroup=1
> pickupgroup=1
> immediate=no
> callerid=asreceived
> cidsignalling=dtmf
> cidstart=ring
> switchtype=national
> context=incalls
> group=0
> echocancel=yes
> signalling=mfcr2
> mfcr2_variant=mx
> mfcr2_get_ani_first=no
> mfcr2_max_ani=10
> mfcr2_max_dnis=4
> mfcr2_category=national_subscriber
> mfcr2_mfback_timeout=-1
> mfcr2_metering_pulse_timeout=-1
> mfcr2_call_files=yes
> mfcr2_logdir=log
> mfcr2_logging=all
> channel => 1-10



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