[asterisk-bugs] [JIRA] (ASTERISK-19299) [patch] AgentLogin Option To Skip Password Prompt

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-19299?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=216104#comment-216104 ] 

Matt Jordan commented on ASTERISK-19299:
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This may be one of those situations where events have caused Asterisk to move beyond the need for this feature.

In Asterisk 12, {{chan_agent}} was removed. Instead, its functionality has been replaced by two dialplan applications - {{AgentLogin}}, which now places the channel into a holding pool, and {{AgentRequest}}, which pulls an agent from the pool and bridges them with a caller.

* [AgentLogin|https://wiki.asterisk.org/wiki/display/AST/Asterisk+12+Application_AgentLogin]
* [AgentRequest|https://wiki.asterisk.org/wiki/display/AST/Asterisk+12+Application_AgentRequest]

Because there are already dialplan applications that perform authentication - namely {{Authenticate}} - we removed the login/password completely from AgentLogin. So, your patch is now actually the default.

As such, I'm going to go ahead and close this out as "Fixed in 12", since the functionality ended up in that release. 

> [patch] AgentLogin Option To Skip Password Prompt
> -------------------------------------------------
>
>                 Key: ASTERISK-19299
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-19299
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Channels/chan_agent
>    Affects Versions: SVN
>            Reporter: Anthony Baker
>            Severity: Minor
>         Attachments: chan_agent.c.patch
>
>
> This patch will allow a 'p' option in the AgentLogin dialplan application which will skip the password prompt. This is needed for AgentLogin via a web app where agent authentication has already taken place. Not all of our agents will be using the web app so we still need to maintain PIN's for agents and the prompt when logging in using the phone.



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