[asterisk-bugs] [JIRA] (ASTERISK-24019) MOH keeps restarting at the beginning

[Jason Richards (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24019?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=220487#comment-220487 ] 

Jason Richards edited comment on ASTERISK-24019 at 7/11/14 8:17 PM:
--------------------------------------------------------------------

Attached: musiconhold config files (includes musiconhold.conf, musiconhold_additional.conf and musiconhold_custom.conf). I have tried the same identical config files in 11.5.0 without problems. Please note that I use FreePBX as a UI layer on top of Asterisk.

No specific dialplan required - the issue occurs in any scenario where MoH is required.

It may be worth mentioning that I can find no fault in the log files - MoH starts/stops as expected. The only difference is that it starts from the beginning instead of the last position (whether that be when a caller is placed on hold, after a queue position announcement etc.) As previously mentioned, this issue appears to be resolved after replacing res_musiconhold.so with one compiled from 11.5.0 instead; I have not tried versions released after 11.10.2


was (Author: ateks):
Attached: musiconhold config files (includes musiconhold.conf, musiconhold_additional.conf and musiconhold_custom.conf). I have tried the same identical config files in 11.5.0 without problems. Please note that I use FreePBX as a UI layer on top of Asterisk.

No specific dialplan required - the issue occurs in any scenario where MoH is required.

> MOH keeps restarting at the beginning
> -------------------------------------
>
>                 Key: ASTERISK-24019
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24019
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_musiconhold
>    Affects Versions: 11.10.2
>         Environment: Tested on CentOS 6.5 64-bit (possibly affects other 64-bit builds - not tested)
>            Reporter: Jason Richards
>            Assignee: Jason Richards
>              Labels: 11.10.2, 64-bit, Asterisk, MoH, res_musiconhold
>         Attachments: musiconhold.zip, res_musiconhold.so.zip
>
>
> On a 64-bit compile of Asterisk 11.10.2, music on hold keeps restarting at the beginning when callers are placed on hold or queue announcements are made. For example, if a caller is placed on hold, then taken off, then put back on hold, they keep hearing the beginning of a song which can be highly irritating! This also affects queue announcements - music should not restart each time caller positions are announced.
> This bug is fixed by replacing res_musiconhold.so (in /usr/lib64/asterisk/modules) with the version in 11.5.0 x86_64



--
This message was sent by Atlassian JIRA
(v6.2#6252)